See also:

Reporting safety defects
For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you ...

Owner's Manual for Vehicle
Thank you for choosing a BMW. The more familiar you are with your vehicle, the better control you will have on the road. We therefore strongly suggest: Read this Owner's Manual before starting off ...

Adjusting the side extensions
Fold the side extensions on the head restraint forward for increased lateral support in the resting position. ...