Initiating an Emergency Request

1. Press the cover briefly to open it.

1. Press the cover briefly to open it.

2. Press the SOS button until the LED in the button lights up.

  • The LED lights up: an Emergency Request was initiated.
    If the situation allows, wait in your vehicle until the voice connection has been established.
  • The LED flashes if the connection to the BMW Assist Response Center has been established. After the Emergency Request arrives at the BMW Assist Response Center, the BMW Assist Response Center contacts you and takes further steps to help you.
    Even if you are unable to respond, the BMW Assist Response Center can take further steps to help you under certain circumstances.
    For this purpose, data that are used to determine the necessary rescue measures, such as the current position of the vehicle if it can be established, are transmitted to the BMW Assist Response Center.
  • If the LED is flashing but the BMW Assist Response Center cannot be heard on the hands-free system, the hands-free system may be malfunctioning. However, the BMW Assist Response Center may still be able to hear you.

Initiating an Emergency Request automatically

Under certain conditions, an Emergency Request is automatically initiated immediately after a severe accident. Automatic Collision Notification is not affected by pressing the SOS button.

    See also:

    Hands-free system
    General information Calls that are being made on the hands-free system can be continued on the mobile phone and vice versa. From the mobile phone to the handsfree system Calls that were begun ...

    Display in the instrument cluster
    ECO PRO bonus range An extension of the range can be achieved by an adjusted driving style. This may be displayed as the bonus range in the instrument cluster. Driving style In the tacho ...

    Center armrest
    Storage compartmentThe center armrest between the front seats contains a credit card holder and, depending on the equipment version, a compartment or a snap-in adapter. Opening Press the button, ...