What to do if...

▷ The current transmission position cannot be displayed?
The vehicle is located in an unrecognized region, is in a poor reception area, or the system is currently determining the position.

Reception is usually best when you have an unobstructed view of the sky.

▷ The destination without street information is not used for route guidance?
When city has been input, no downtown can be determined. Input any street in the selected city and start destination guidance.

▷ The destination is not used for route guidance?
The destination data are not contained in the navigation data. Select a destination that is as close as possible to the original.

▷ Letters for destination input cannot be selected?
The stored data do not contain the data of the destination. Select a goal that is as close as possible to the original.

▷ Is the map displayed in shades of gray?
"Traffic conditions/gray map" active:

The Control Display changes to a black and white display. This enables a better view of the traffic bulletins.

▷ Spoken instructions are no longer output during route guidance in front of intersections?
The area has not yet been fully recorded, or you have left the recommended route and the system requires a few seconds to calculate a new route suggestion.

    See also:

    What to do if...
    Only a black screen is visible. Switch on the system. There are no options available on the screen. Replace remote control batteries. Radio stations or TV channels are grayed out and c ...

    The concept
    The vehicle can be accessed without activating the remote control. All you need to do is to have the remote control with you, e.g., in your jacket pocket. The vehicle automatically detects the r ...

    Safety switch for the rear
    Press the button on the driver's door if children are being transported in the rear. This locks the rear window switches so that the windows cannot be operated from the rear: safety switch. ...