Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Starting the engine
    Do not run the engine in enclosed areas; otherwise, the inhalation of toxic exhaust gases can cause loss of consciousness and death. The exhaust gases contain carbon monoxide, an odorless and col ...

    Following the initial pairing
    ▷ The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. ▷ The phone book entries of the tele ...

    Climate control
    Vehicle equipment All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not avai ...