Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Activating/deactivating the functions
Several menu items are preceded by a checkbox.
It indicates whether the function is activated
or deactivated. Selecting the menu item
activates or deactivates the function.
The function is acti ...
Pinch protection system
If the closing force exceeds a specific value as a
window closes, the closing action is interrupted.
The window reopens slightly.
Danger of pinching even with pinch protection
Even with the pin ...
The concept
The iDrive combines the functions of a multitude
of switches. Thus, these functions can be operated
from a central location.
Using the iDrive during a trip
To avoid becoming distracted and posi ...
