Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    General information
    Overloading the vehicle To avoid exceeding the approved carrying capacity of the tires, never overload the vehicle. Overloading can lead to overheating and increases the rate at which damage deve ...

    PDC Park Distance Control
    The concept In addition to the PDC Park Distance Control, the backup camera, can be switched on. PDC supports you when parking. Objects that you are approaching slowly in front of or behind yo ...

    Service Request
    At a glance Sends information to your service partner to request the arrangement of a service appointment. The TeleService data is transmitted during a Service Request. If possible, your service ...