Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic locking
    The setting is stored for the remote control currently in use. 1. "Settings" 2. "Door locks" 3. Select the desired function: ▷ "Lock if no door is opened" T ...

    Software Update
    The vehicle supports various external devices depending on the current software version. With a software update, the vehicle can support new cell phones or new external device, for example. The ...

    Notes on Emergency Requests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a teleph ...