Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Deactivating DSC: DSC OFF
    When DSC is deactivated, driving stability is reduced during acceleration and when driving in bends. Stabilizing interventions by the Integral Active Steering system are only performed by the r ...

    Determining the load limit
    Determining the load limit 1. Locate the following statement on your vehicle’s placard: ▷ The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, d ...

    Integrated Owner's Manual inthe vehicle
    The integrated Owner's Manual can be displayed on the Control Display. The equipment and functions that are in the vehicle are described therein. ...