Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Changing between panels
    After a menu item is selected, e.g., "Radio", a new panel is displayed. Panels can overlap. ▷ Move the controller to the left. The current panel is closed and the previous panel ...

    Washer fluid reservoir
    Adding washer fluid Only add washer fluid when the engine is cool, and then close the cover completely to avoid contact between the washer fluid and hot engine parts. Otherwise, there is the d ...

    Adjusting the volume
    Turn the volume button while giving an instruction until the desired volume is set. ▷ The volume remains constant even if the volume of other audio sources is changed. ▷ The volume i ...