Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

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    Driving through water
    Maximum water depth: ▷ BMW X5: 20 inches/50 cm. ▷ BMW X6: 17 inches/45 cm. Adhere to water depth and speed limitations Only drive through water up to the above-mentioned depth at n ...

    Following the initial pairing
    The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. The phone book entries of the telephone ...