Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Functional requirements
    There are no external sources of interference nearby. To lock the vehicle, the remote control must be located outside of the vehicle. The next unlocking and locking cycle is not possib ...

    Compartments in the doors
    Do not stow any breakable objects Do not store any breakable objects, e. g. glass bottles, in the compartments, or there is an increased risk of injury in the event of an accident.◄ ...

    What to do if...
    Information on suitable mobile phones The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle ...