Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    The concept
    The system is functional at speeds beginning at approx. 20 mph/30 km/h. It maintains the speed that was set using the control elements on the steering wheel. The system brakes on downhill gradie ...

    Requirements
    Via the Control Display, set a language that is also supported by the voice activation system so that the spoken commands can be identified. Set the language ...

    Reporting safety defects
    For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you ...