Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Calls with multiple parties
    General information You can switch between calls or connect two calls to a single conference call. These functions must be supported by the mobile phone and service provider. Accepting a call ...

    Switching on automatically
    With the engine running or the ignition switched on, shift the selector lever into position R. The image of the rear view camera is displayed when the system has been switched on using iDrive. ...

    Bypassing a section of the route
    Calculate a new route for a route section. 1. "Navigation" 2. "Route information" 3. "New route for" 4. Turn the controller. Enter the number of kilometers within ...