Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Message from the Concierge service
    Starting destination guidance 1. Select the desired message 2. "Start guidance" or "Add as another destination" Message from the Concierge service 3. Start destination g ...

    Use coasting conditions
    When approaching a red light, take your foot off the accelerator and let the vehicle coast to a halt. On a downhill gradient, take your foot off the accelerator and let the vehicle roll. The flo ...

    High-beam Assistant
    When the lights are switched on, this system automatically switches the high beams on and off. The procedure is controlled by a sensor on the front of the interior rearview mirror. The assistant ...