Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    External devices
    At a glance ...

    Opening the main menu
    Press the button. The main menu is displayed. All iDrive functions can be called up via the main menu. ...

    Operating from the outside
    ▷ Via the remote control. ▷ Via the door handles of the driver's and front passenger doors. The following takes place simultaneously when locking/unlocking the vehicle via the remote ...