Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Message from the Concierge service
    Starting destination guidance 1. Select the desired message 2. "Start guidance" or "Add as another destination" Message from the Concierge service 3. Start destination g ...

    Connecting a specific device
    If more than one device is detected by the vehicle, the device at the top of the list is connected. A different device can be connected by selecting it. 1. "Telephone" 2. "Bluet ...

    Setting manually
    Setting manually Pull the button. The parking brake is set. The indicator lamp lights up in red. The parking brake is set. Indicator lamp in Canadian modelsTo set the parking brake, the r ...