Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Calls with multiple parties
    General information You can switch between calls or connect two calls to a single conference call. These functions must be supported by the mobile phone and service provider. Accepting a call ...

    Status of this Owner's Manual at time of printing
    BMW pursues a policy of continuous, ongoing development that is conceived to ensure that our vehicles continue to embody the highest quality and safety standards combined with advanced, state-of-t ...

    Additional functions
    Activating/deactivating the additional functions Activate the functions before pairing to be able to use them in the vehicle. Information on suitable mobile phones, that support these functio ...