Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Mounts for the lower LATCH anchors
    Correctly engage the lower LATCH anchors Make sure that the lower LATCH anchors have properly engaged and that the child restraint fixing system is resting snugly against the backrest; otherwi ...

    Automatic deactivation during forward travel
    The system switches off when a certain driving distance or speed is exceeded. Switch the system back on if necessary. ...

    Services offered
    ▷ Emergency Request: when you press the SOS button, a connection to the BMW Assist Response Center is established. The BMW Assist Response Center then speaks with you and takes further s ...