Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Starting BMW Online
    1. "BMW Assist" or "ConnectedDrive" 2. "BMW Online" Starting BMW Online 3. If necessary, "OK". The BMW Online home page is displayed. ...

    Hydroplaning
    On wet or slushy roads, a wedge of water can form between the tires and road surface. This phenomenon is referred to as hydroplaning. It is characterized by a partial or complete loss of contact ...

    Malfunctions
    Steering wheel vibration Frequent activation of the steering wheel vibration causes the system to overheat. This causes Active Blind Spot Detection to become deactivated. Let the system cool an ...