Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Overview
    The BMW 3-Series Sedan is the original in the compact sports sedan segment and over the years has come to symbolise the aesthetic appeal, dynamics and sporting capability of BMW. With its dynamic ...

    Automatic headlamp control
    Switch position : the low beams are switched on and off automatically, e.g., in tunnels, in twilight or if there is precipitation. The indicator lamp in the instrument cluster lights up. A bl ...

    Malfunctions
    Steering wheel vibration Frequent activation of the steering wheel vibration causes the system to overheat. This causes Active Blind Spot Detection to become deactivated. Let the system cool an ...