Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Ambient conditions
    > Say the commands, numbers and letters smoothly and with normal volume, emphasis and speed. > Always speak the commands in the language of the voice activation system. > When selecting a ...

    External devices
    At a glance ...

    Automatic transmission: transporting your vehicle
    Note Your vehicle is not permitted to be towed. Therefore, contact a service center in the event of a breakdown. Do not have the vehicle towed Have your vehicle transported on a loading platf ...