Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

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    If you only know the location of a destination or street, then you can enter the destination with the aid of the map. Selecting the destination1.  "Navigation" 2.  "Map&qu ...

    Adjusting the volume
    Turn the volume button while giving an instruction until the desired volume is set. ▷ The volume remains constant even if the volume of other audio sources is changed. ▷ The volume i ...

    Safety
    Besides options like lane departure warning, the 5 Series comes equipped with a suite of side curtain airbags and front-seat side-impact airbags. Rear seat-mounted airbags can be ordered as a $385 ...