Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Malfunction
    Comfort Access may not function properly if it experiences interference from external sources such as mobile phones, metal objects, overhead power lines, transmission towers, etc. In this case, ...

    The concept
    The Check Control system monitors functions in the vehicle and notifies you of malfunctions in the monitored systems. A Check Control message is displayed as a combination of indicator or warnin ...

    Manually unlocking fuel filler flap
    In the event of a malfunction, the fuel filler flap can be released manually: 1. Open the right-hand side panel in the cargo area. 2. Pull the knob with the gas pump symbol. Manually unlockin ...