Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Radio
    FM AM Satellite radio Stored stations ...

    General information
    BMW Assist provides you with certain services, e.g., transmission of the position data of your vehicle to the BMW Assist Response Center if an Emergency Request has been initiated. Many BMW Ass ...

    Connecting the cables
    1. Open the cover of the BMW starting aid terminal. 2. Attach one terminal clamp of the positive jumper cable to the positive terminal of the battery, or to the corresponding starting aid termi ...