Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Caring for special components
    Light-alloy wheels Use wheel cleaner, particularly during the winter months. Do not use aggressive, acidic, strongly alkaline or abrasive cleaners, or steam jets above 140 ℉/60 ℃; f ...

    Sound output
    Switching on/off When the ignition is switched off: press ON/OFF button on the radio. Muting When the ignition is switched on or the engine is running: press the ON/OFF button on the radio. ...

    Malfunction
    A message is displayed in the instrument cluster. HDC is not available, e.g., due to elevated brake temperatures. ...