Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    The concept
    The vehicle can be accessed without activating the remote control. All you need to do is to have the remote control with you, e.g., in your jacket pocket. The vehicle automatically detects the r ...

    Show contact pictures
    Pictures stored with the contacts are stored in the vehicle when the mobile phone is connected to the vehicle. The number of transmitted pictures depends on the mobile phone. The mobile phone ...

    Child restraint fixing system with a tether strap
    Note LATCH mounting eyes Only use the mounting eyes for the upper LATCH retaining strap to secure child restraint fixing systems; otherwise, the mounting eyes could be damaged. Mounting ...