Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic update
    About twice a year, Sirius performs an update of the channel names and positions. The update takes place automatically and may take several minutes. ...

    Tail lamps
    ▷ Turn signal, brake lamp: 21-watt bulb, P21W. ▷ Brake force display: 21-watt bulb, P21W. ▷ Backup lamp: 16-watt bulb, W16W ▷ Tail lamp: LED technology. Contact your serv ...

    Manual release
    The parking brake can be released manually in the event of a power failure or electrical fault. Before releasing, secure the vehicle against rolling Before releasing the parking brake manually, ...