Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Mounts for the lower LATCH anchors
Correctly engage the lower LATCH anchors
Make sure that the lower LATCH anchors have
properly engaged and that the child restraint fixing
system is resting snugly against the backrest;
otherwi ...
Automatic deactivation during forward travel
The system switches off when a certain driving
distance or speed is exceeded.
Switch the system back on if necessary. ...
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW Assist
Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further s ...
