Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Storing music
    General information Music tracks from CDs/DVDs and USB devices can be stored in the music collection on a hard disc in the vehicle and played from there. Audio CD: tracks are converted into a ...

    Determining the load limit
    Determining the load limit 1. Locate the following statement on your vehicle’s placard: ▷ The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, d ...

    Ventilation in rear
    Ventilation in rear 1. Use the thumbwheels to smoothly open and close the air vents 2. Thumbwheels to adjust temperature in upper body region; can be adjusted separately for left and right: ...