Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Entering a phone number
    Dialing a number When entering phone numbers, you can switch between entering letters and numbers. Service numbers can be entered more easily, e. g. 1-888-BMW-CARD. 1. "Telephone" 2. ...

    Jump-starting
    If the car's own battery is flat, your BMW's engine can be started by connecting two jumper cables to another vehicle's battery. You can also use the same method to help start another ...

    Securing cargo
    Lashing eyes in the cargo area To secure the cargo, there are four lashing eyes in the cargo area Lashing eyes in the cargo area with rails To secure the cargo, there are four movable lashing ...