Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Reverse gear
    Select only when the vehicle is stationary. When the gearshift lever is pressed to the left, a slight resistance needs to be overcome. ...

    Destination entry by map
    Selecting the destination 1. "Navigation" 2. "Map" The current position of the vehicle is indicated on the map. 3. "Interactive map" 4. Select the destination w ...

    Incoming call
    Receiving calls If the number of the caller is stored in the phone book and is transmitted by the network, the name of the contact is displayed. Otherwise, only the phone number is displayed. ...