Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Tow-starting and towing
    Transporting your vehicle Note Your vehicle is not permitted to be towed. Therefore, contact a service center in the event of a breakdown. Do not have the vehicle towed Have your vehicle tran ...

    Communication
    All of the options available to you for mobile communication with family, friends, business partners, and service providers are described in this chapter. ...

    Service status
    Displaying available servicesDisplay of all services available in the vehicle. 1.  "BMW Assist" or "ConnectedDrive" 2.  "Service Status" 3.  "Avail ...