Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Service contract
    ▷ After your contract with BMW Assist has expired, the BMW Assist system can be deactivated by the service center without you having to visit a workshop. After deactivation, an Emergency ...

    The concept
    The vehicle can be accessed without activating the remote control. All you need to do is to have the remote control with you, e.g., in your jacket pocket. The vehicle automatically detects the r ...

    Notes
    Steam jets or high-pressure washers When using steam jets or high-pressure washers, hold them a sufficient distance away and use a maximum temperature of 140 ℉/ 60 ℃. Holding th ...