What to do if...

Only a black screen is visible.

  • Switch on the system.

There are no options available on the screen.

  • Replace remote control batteries.

Radio stations or TV channels are grayed out and cannot be selected.

  • Function is limited due to the selected priority.

Change priority.

The DVD does not play.

  • Playback does not begin automatically. Start DVD manually.

The volume of the rear vehicle speakers cannot be adjusted.

  • Sound in the rear is output via the headphones. Change priority if necessary and output sound via vehicle speakers.
    See also:

    Sound output
    Switching on/off When the ignition is switched off: press ON/OFF button on the radio. Muting When the ignition is switched on or the engine is running: press the ON/OFF button on the radio. ...

    Reporting safety defects
    For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, yo ...

    Contacts
    At a glance Contacts can be created and edited. The contacts from the mobile phone* are displayed as well if this function is supported by the mobile phone. Addresses can be adopted as destinat ...