What to do if...

Only a black screen is visible.

  • Switch on the system.

There are no options available on the screen.

  • Replace remote control batteries.

Radio stations or TV channels are grayed out and cannot be selected.

  • Function is limited due to the selected priority.

Change priority.

The DVD does not play.

  • Playback does not begin automatically. Start DVD manually.

The volume of the rear vehicle speakers cannot be adjusted.

  • Sound in the rear is output via the headphones. Change priority if necessary and output sound via vehicle speakers.
    See also:

    Service and Warranty Information Booklet for US models and Warranty and Service Guide Booklet for Canadian models
    Please consult your Service and Warranty Information Booklet for US models and Warranty and Service Guide Booklet for Canadian models for additional information on service requirements. Mainten ...

    Radar sensors
    Radar sensors The radar sensors are located under the rear bumper. The system may not be fully functional in the following situations: ▷ Dirty or icy bumper. ▷ Stickers on the ...

    Customer Relations
    At a glance Contact Customer Relations for information on all aspects of your vehicle. Calling Customer Relations Vehicles not equipped with BMW Assist or BMW TeleService 1. "ConnectedDri ...