Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Entering a street and intersection
    1. Select "Street" or the displayed street. 2. Enter a street and intersection in the sameway as you would enter a town/city. If there are several streets with the same name: 1. Change ...

    Interior motion sensor
    For the sensor to function properly, the windows and glass sunroof/panoramic glass sunroof must be closed. ...

    Information on the navigation data
    1. "Navigation". 2. "Options" Open. 3. "Navigation system version": information on the data version is displayed. ...