Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    General information
    Whether or not text messages and e-mails from the mobile phone are displayed depends on whether transmission from the mobile phone to the vehicle is supported. Text messages and emails may not ...

    Malfunction
    The yellow warning lamp flashes and then lights up continuously. A Check Control message is displayed. No flat tire can be detected. Display in the following situations: ► A wheel wi ...

    Compatibility
    If this symbol is printed on the packaging or in the instructions of the system to be controlled, the system is generally compatible with the integrated universal remote control. If you hav ...