Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Connecting a particular mobile phone
    If more than one mobile phone is detected by the vehicle, the mobile phone at the top of the list is connected. If a different detected cell phone is connected with the vehicle. A different mobi ...

    General information
    The navigation system can determine the precise position of the vehicle, with the aid of satellites and vehicle sensors, and can reliably guide you to every entered destination. Navigation data ...

    After the ignition is switched off
    The roof can still be operated for approx. 1 minute, as long as no door has been opened. ...