Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Lingering Issues
    The X5 hasn't aged well. The styling — unchanged since the second generation hit dealerships in late 2006 — looks expressive up front but ham-handed in back. From the glove compartment to the cent ...

    General information
    Contacts, appointments, tasks, notes, text messages, and e-mails from the mobile phone can be displayed on the Control Display if the mobile phone provides compatible support of these function ...

    Wheel/tire damage
    Due to low-profile tires, please note that wheels, tires and suspension parts are more susceptible to road hazard and consequential damages. Inspect your tires often for damage, foreign objects ...