Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Swapping the telephone and additional telephone
    The function of the telephone and additional telephone can be swapped automatically. 1. "Telephone" 2. "Bluetooth® (phone)" 3. "Swap phone/addit. phone" ...

    Ashtray
    Opening Push the ridge on the cover. Emptying Lift out the insert. Lighter With the engine running or the ignition switched on, press in the cigarette lighter. The lighter can be pulled out as s ...

    PlugIn
    Selected functions of the cell phone are displayed on the Control Display. They can be operated via iDrive. 1. Connect cell phone via the snap-in adapter. 2. "ConnectedDrive" 3. " ...