Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    After washing the vehicle
    After washing the vehicle, apply the brakes briefly to dry them; otherwise, braking action can be reduced and corrosion of the brake discs can occur. ...

    At a glance
    ▷ Display the traffic bulletins from radio stations that broadcast the TI Traffic Information of a traffic information service. Information on traffic obstructions and hazards is updated ...

    Supplementary text messages
    You can call up more information, e.g., on the cause of a malfunction and on how to respond, via Check Control. In urgent cases, this information will be shown as soon as the corresponding lamp ...