Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Opening
    Press the switch to the resistance point. The window opens while the switch is held. Press the switch beyond the resistance point. The window opens automatically. Pressing again stop ...

    Suitable media
    Use of CDs/DVDs ▷ Do not use self-recorded CDs/DVDs with labels applied, as these can become detached during playback due to heat buildup and can cause irreparable damage to the devic ...

    System limits
    Personal responsibility The system cannot serve as a substitute for the driver's personal judgment of the course of the road and the traffic situation. In the event of a warning, do not jerk t ...