Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Torsion-resistant body, optimal weight, wide range of safety features
    The new BMW Series 1's lightweight body makes it more agile and improves passenger safety, with high-strength steel being used to increase torsion resistance and the strength of the passenger safe ...

    Reassigning individual programs
    1. Switch on the ignition. 2. Hold the hand-held transmitter a distance of approx. 2 to 8 in/5 to 20 cm from the memory buttons. 3. Press the memory button of the universal remote control. 4. ...

    Entering a street or intersection separately
    Enter a street and intersection in the same way as you would enter a town/city. ...