Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Filtering the message list
    The message list can be filtered, when more than one type of message exists. 1. "Filter:" 2. Select the type of message. ▷ "All" All messages are displayed. ▷ ...

    Automatic deactivation of the front passenger airbags
    The occupation of the seat is detected by evaluating the impression on the occupied seat surface of the front passenger seat. The front and side airbags on the front passenger side are activate ...

    Locking and unlocking
    Pressing the buttons locks and unlocks the doors and the trunk lid when the front doors are closed, but they are not secured against theft. The fuel filler flap remains unlocked. ...