Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic Hold
    The concept This system assists the driver by automatically setting and releasing the brake, such as when moving in stop-and-go traffic. The vehicle is automatically held in place when it is s ...

    Determining the load limit
    Determining the load limit 1. Locate the following statement on your vehicle’s placard: ▷ The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, d ...

    Starting BMW Online
    1. "BMW Assist" or "ConnectedDrive" 2. "BMW Online" Starting BMW Online 3. If necessary, "OK". The BMW Online home page is displayed. ...