Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Storage compartments in the
cargo area
Depending on the vehicle's equipment, the following
storage compartments can be found in
the cargo area:
▷ Storage compartments behind the removable
side panels on the right and left in t ...
Starting a Service Request
1. "BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
Starting a Service Request
A Service Request can be started via a Check
Cont ...
Destination entry by map
Selecting the destination
1. "Navigation"
2. "Map"
The current position of the vehicle is indicated
on the map.
3. "Interactive map"
4. Select the destination w ...
