Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Starting destination guidance
    ›Start guidance‹ ...

    Deactivating HDC
    Press the button again and the LED goes out. HDC is automatically deactivated above approx. 37 mph/60 km/h. ...

    The concept
    The DTC system is a version of the DSC in which forward momentum is optimized. The system ensures maximum forward momentum on special road conditions, e.g., unplowed snowy roads, but driving st ...