Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic climate control
    1. Air distribution, left 2. Temperature, left 3. AUTO program, left 4. Air volume, AUTO intensity, residual heat, left 5. Remove ice and condensation 6. Maximum cooling 7. Display 8. Air v ...

    After the ignition is switched off
    When the remote control is removed or the ignition is switched off, the windows can continue to be operated for approx. 1 minute as long as no door is opened. ...

    Exporting/importing contacts
    Contacts can be exported and imported via the Personal Profile.  The contacts stored in the vehicle are exported, but not those from the mobile phone. ...