Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Service contract
    After your contract with BMW Assist has expired, the BMW Assist system can be deactivated by the service center without you having to visit a workshop. After deactivation, an Emergency ...

    Selecting a station manually
    Station selection via the frequency. 1. "Radio". 2. "FM" or "AM". 3. "Manual". 4. To select the frequency: turn the controller. To store the station: pre ...

    Skipping chapter
    1. Press the button on the remote control during playback. 2. Select the symbol. 3. Press the button repeatedly, continuing until you reach the desired chapter. Or: Press the button on ...