Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Have maintenance carried out
    Have vehicles maintained regularly to achieve optimal vehicle economy and operating life. Have the maintenance carried out by your service center. Please also note the BMW Maintenance System, r ...

    Adjusting the volume
    Turn the knob until the desired volume is selected. The setting is stored for the remote control currently in use. The vehicle automatically adjusts the volume of the microphone on the telephone ...

    Warning stages
    Prewarning This warning is issued, for example, when there is the impending danger of a collision or the distance to the vehicle ahead is too small. Acute warning Warning of the imminent danger ...