Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Emergency unlocking
    Emergency unlocking Pull the handle inside the cargo area. The trunk lid unlocks. ...

    Maintenance
    Maintain the vehicle regularly to sustain the road safety, operational reliability and the New Vehicle Limited Warranty. Specifications for required maintenance measures: > BMW Maintenance syst ...

    Wheel and tire combination
    Information on the right wheel and tire combination and rim version for your vehicle can be obtained from the service center. Incorrect wheel and tire combinations impair the function of a vari ...