Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Concierge service
General informationThe Concierge service of BMW Assist will inform you, for example, about upcoming
events, filling station, or hotels and supplies you with their phone numbers and
addresses. Many ...
Notes on Emergency Requests
Do not use the voice activation system to initiate
an Emergency Request. In stressful situations,
the voice and vocal pitch can change. This can
unnecessarily delay the establishment of a teleph ...
Function
After the safety belt is buckled and the door is
closed, the front belts are automatically tightened
once after the vehicle is driven is away.
In critical driving situations, the following indivi ...
