Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

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    All new BMW 5-Series models will feature an 8-speed automatic transmission, which brings smooth shifting, sportiness and efficiency to new levels of perfection. Compared to the exemplary 6-speed a ...

    General information
    The following functions are available: ▷ Use of a mobile phone as a telephone. Functions supported by the mobile phone are shown as a symbol during pairing. White symbol: the function is ac ...

    Redialing
    General information The list of dialed numbers in the mobile phone is transmitted to the vehicle depending on the mobile phone. The 20 phone numbers dialed last are displayed. The sorting order ...