Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Audio/video playback
Audio
Audio can be played back via rear entertainment
from any source in the vehicle.
Operation is the same as for the front audio playback.
Video
Video can be played back in the rear from the
...
DTMF suffix dialing
DTMF suffix dialing can be used for gaining access
to network services or for controlling devices,
e.g., to make a remote inquiry of an answering
machine. The DTMF code is needed for this
purp ...
Activating/deactivating via iDrive
1. "Settings"
2. "Lighting"
3. "High beam assistant"
High beam assistant
The setting is stored for the remote control currently
in use. ...
