Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    At a glance
    The concept Mobile phones or other external devices such as audio players can be connected to the vehicle via Bluetooth. After these devices are paired once, they are recognized automatically ...

    BMW X5
    The clothes hooks are located at the grab handles in the rear. ...

    System limits
    Speed range Best results are achieved when using the system on well-developed roads and highways. The desired speed can be selected between 20 mph/30 km/h and 110 mph/180 km/h. The system can a ...