Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Switching on/off manually
    Switching on/off manually Press the button. ▷ On: the LED lights up. ▷ Off: the LED goes out. If Top View is displayed, switch on the backup camera via the iDrive ...

    Stowing cargo
    Heavy cargo: stow as far forward and as low as possible, ideally directly behind the cargo area separating wall. Very heavy cargo: when the rear seat is not occupied, secure each of th ...

    Deleting stored functions
    Press and hold the left and right button on the interior rearview mirror simultaneously for approximately 20 seconds until the LED flashes rapidly. All stored functions are deleted. The functi ...