Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Initialization
    The initialization process adopts the set inflation tire pressures as reference values for the detection of a flat tire. Initialization is started by confirming the inflation pressures. Do not ...

    System limits
    Speed range Best results are achieved when using the system on well-developed roads and highways. The desired speed can be selected between 20 mph/30 km/h to 110 mph/180 km/h. The system can a ...

    Deactivating/activating DTC Dynamic Traction Control
    Activating the Dynamic Traction Control DTC provides maximum traction on loose ground. Driving stability is limited during acceleration and when driving in bends. Activating DTC Activating DT ...