Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Storage compartments in the cargo area
    Depending on the vehicle's equipment, the following storage compartments can be found in the cargo area: ▷ Storage compartments behind the removable side panels on the right and left in t ...

    Starting a Service Request
    1. "BMW Assist" or "ConnectedDrive" 2. "Service Request" 3. "Start service" Starting a Service Request A Service Request can be started via a Check Cont ...

    Destination entry by map
    Selecting the destination 1. "Navigation" 2. "Map" The current position of the vehicle is indicated on the map. 3. "Interactive map" 4. Select the destination w ...