Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Context help - Owner's Manual to the temporarily selected function
    The relevant information can be opened directly. Opening during operation via iDrive To move directly from the application on the Control Display to the options menu: 1. Press the button or move ...

    Switching the reception on/off
    1. "Navigation" 2. Open "Options". 3. "Receive Traffic Info" ...

    The concept
    The vehicle alarm system responds to: ► Opening of a door, the hood or the tailgate. ► Movements in the vehicle. ► Changes in the vehicle tilt, e.g., during attempts to steal a ...