Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Service contract
    After your contract with BMW Assist has expired, the BMW Assist system can be deactivated by the service center without you having to visit a workshop. After deactivation, an Emergency ...

    Resetting the system
    Reset the system after each correction of the tire inflation pressure and after every tire or wheel change. 1. "Vehicle Info" 2. "Vehicle status" 3. "Reset" 4. S ...

    Climate control functions in detail
    Manual air distribution Turn the wheel to select the desired program. ▷ Windows. ▷ Upper body region. ▷ Windows, upper body region, and footwell. ▷ Footwell. De ...