Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    BMW Assist or ConnectedDrive
    ...

    Top View
    The concept Top View assists you in parking and maneuvering. The area around the doors and the road area around the vehicle are shown on the Control Display for this purpose. Capturing the imag ...

    Services offered
    ▷ Emergency Request: when you press the SOS button, a connection to the BMW Assist Response Center is established. The BMW Assist Response Center then speaks with you and takes further s ...