Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Stowing cargo
    Heavy cargo: stow as far forward and as low as possible, ideally directly behind the cargo area separating wall. Very heavy cargo: when the rear seat is not occupied, secure each of th ...

    Storing music
    General information Music tracks from CDs/DVDs and USB devices can be stored in the music collection on a hard disc in the vehicle and played from there. ▷ Audio CD: tracks are converted i ...

    Use coasting conditions
    When approaching a red light, take your foot off the accelerator and let the vehicle coast to a halt. On a downhill gradient, take your foot off the accelerator and let the vehicle roll. The flo ...