Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Switching on automatically
    Select transmission position R with the engine running. The images from Top View and PDC are displayed when the system has been switched on using iDrive. ...

    Service Request
    At a glance Sends information to your service partner to request the arrangement of a service appointment. The TeleService data is transmitted during a Service Request. If possible, your service ...

    Changing between panels
    After a menu item is selected, e.g., "Radio", a new panel is displayed. Panels can overlap. ▷ Move the controller to the left. The current panel is closed and the previous panel ...