Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Switching on/off
    Press the button. ▷ On: the LED lights up. ▷ Off: the LED goes out. The system can issue warnings at speeds above approx. 30 mph/50 km/h. The state is stored for the remote contro ...

    Status indicator on the Control DisplayThe status is displayed.
    The tire and system status is indicated by the color of the tires. A change in the tire inflation pressure during driving is taken into account. A correction is only necessary if this is indicat ...

    Special destinations
    You can search for a special destination, e.g. a hotel or place of interest, and start destination guidance to the corresponding location. The scope of information provided depends on the partic ...