Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Notes
    BMW CD/DVD players and changers are officially designated Class 1 laser products. Do not operate if the cover is damaged; otherwise, severe eye damage can result. Do not use self-recorded CDs/DV ...

    Possible commands
    Having possible commands read aloud   Briefly press the button on the steering wheel. ›Help‹. Possible commands are announced. The digits from zero to nine are recognized. The digits can ...

    Antilock Brake System ABS
    ABS prevents locking of the wheels during braking. The vehicle remains steerable even during full brake applications, thus increasing active safety. ABS is operational every time you start the e ...