Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Automatic Hold
The concept
This system assists the driver by automatically
setting and releasing the brake, such as when
moving in stop-and-go traffic.
The vehicle is automatically held in place when
it is s ...
Determining the load limit
Determining the load limit
1. Locate the following statement on your vehicle’s
placard:
▷ The combined weight of occupants and
cargo should never exceed XXX kg or
YYY lbs. Otherwise, d ...
Starting BMW Online
1. "BMW Assist" or "ConnectedDrive"
2. "BMW Online"
Starting BMW Online
3. If necessary, "OK".
The BMW Online home page is displayed. ...
