Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Initialization
    The initialization process adopts the set inflation tire pressures as reference values for the detection of a flat tire. Initialization is started by confirming the inflation pressures. Do not ...

    Voice phone book
    Depending on how your vehicle is equipped, it may be necessary to create your own voice phone book. The entries must be entered using voice activation and are separate from the memory in the ...

    Manual transmission
    Starting the engine 1. Depress the brake pedal. 2. Press on the clutch and shift to neutral. 3. Press the Start/Stop button. The ignition is activated automatically for a certain time and is sto ...