Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Special destinations
    You can search for a special destination, e.g. a hotel or place of interest, and start destination guidance to the corresponding location. The scope of information provided depends on the partic ...

    Engine oil temperature
    When the engine is at normal operating temperature, the engine oil temperature is between approx. 210 7/100 6 and approx. 300 7/150 6. If the engine oil temperature is too high, a message appears ...

    Leather care
    Remove dust from the leather often, using a cloth or vacuum cleaner. Otherwise, particles of dust and road grime chafe in pores and folds, and lead to increased wear and premature degradation o ...