Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Switching on automatically
Select transmission position R with the engine
running.
The images from Top View and PDC are displayed
when the system has been switched on
using iDrive. ...
Service Request
At a glance
Sends information to your service partner to request
the arrangement of a service appointment.
The TeleService data is transmitted during
a Service Request. If possible, your service ...
Changing between panels
After a menu item is selected, e.g., "Radio", a
new panel is displayed. Panels can overlap.
▷ Move the controller to the left.
The current panel is closed and the previous
panel ...
