Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Damage to safety belts
    In the case of strain caused by accidents or damage: Have the safety belts, including the safety belt tensioners, replaced and have the belt anchors checked. Checking and replacing safety bel ...

    Entering a town/city separately
    The town/city can be said as a complete word. With the destination entry menu displayed: 1. Press the button on the steering wheel. 2. ›City‹ or ›Spell city‹ 3. Wait for the system to prompt ...

    Switching the rear automatic climate control on/off
    1. "Settings" 2. "Climate" 3. "Rear climate control" The rear automatic climate control is not operational if the automatic climate control is switched off or if t ...