Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Traffic bulletins on the map
    "Traffic conditions/gray map" active: The Control Display changes to a black and white display. This enables a better view of the traffic bulletins. The day/night mode is disregarded ...

    Convertible: cargo loading
    Enlarging the cargo area When the convertible top is closed you can enlarge the cargo area: To do so, fold the cargo area partition upward. Before opening the convertible top, pull the cargo area p ...

    Securing cargo
    BMW X5 BMW X5 BMW X6 BMW X6 ▷ Smaller and lighter items: secure with retaining straps, a cargo net or draw straps. ▷ Larger and heavy objects: secure with cargo straps. Four ...