Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Maintenance
    Maintain the vehicle regularly to sustain the road safety, operational reliability and the New Vehicle Limited Warranty. Specifications for required maintenance measures: ▷ BMW Maintenance ...

    Automatic deactivation of the front passenger airbags
    The system determines whether the front passenger seat is occupied by measuring the resistance of the human body. The front, knee, and side airbag on the front passenger side are activated or d ...

    Ventilation in rear
    Ventilation in rear 1 Use the thumbwheels to smoothly open and close the air vents 2 Use the lever to change the direction of the air flow ...