Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Audio/video playback
    Audio Audio can be played back via rear entertainment from any source in the vehicle. Operation is the same as for the front audio playback. Video Video can be played back in the rear from the ...

    DTMF suffix dialing
    DTMF suffix dialing can be used for gaining access to network services or for controlling devices, e.g., to make a remote inquiry of an answering machine. The DTMF code is needed for this purp ...

    Activating/deactivating via iDrive
    1. "Settings" 2. "Lighting" 3. "High beam assistant" High beam assistant The setting is stored for the remote control currently in use. ...