Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Safety belts
    Seats with safety belt The vehicle has five seats, each of which is equipped with a safety belt. Number of safety belts Your vehicle has been fitted with five safety belts for the safety of you a ...

    Starting a Service Request
    1. "BMW Assist" or "ConnectedDrive" 2. "Service Request" 3. "Start service" Starting a Service Request A Service Request can be started via a Check Cont ...

    Deleting all stored programs
    Press the two outer memory buttons for approx. 20 seconds until the LED flashes rapidly. All stored programs are deleted. The programs cannot be deleted individually ...