Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Destination entry by voice
    General information ► Instructions for voice activation system, refer to page 22. ► When making a destination entry by voice, you can change between voice operation and iDrive. υ ...

    BMW X5: lower tailgate
    Opening Opening Pull the lever and swing the tailgate downward. The opened tailgate can be loaded with up to 550 lbs/250 kg. Closing Fold the tailgate up and press closed. ...

    Audio playback
    Selecting the track using the button Press the button repeatedly until the desired track is played. Selecting a track via iDrive Audio CDs Select the desired track to begin playback. CDs/D ...