Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    New contact
    1.  "Contacts" 2.  "New contact" 3.  If input boxes are already filled with previous entries: "Delete input fields" 4.  To fill in the entry fi ...

    Updating
    Data are updated every time the mobile phone is connected to the vehicle. Appointment entries, tasks, notes and reminders can be updated separately. 1. "Office". 2. "Current off ...

    Activating/deactivating the system manually
    Using the button Using the button Press the button. ▷ LED comes on: Auto Start Stop function is deactivated. The engine is started during an automatic engine stop. The engine c ...