Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Pinch protection
    If the closing force exceeds a specific value as a window closes, the closing action is interrupted. The window reopens slightly. Danger of pinching even with pinch protection Even with the pi ...

    Dynamic Damping Control
    The concept This system reduces undesirable vehicle motion when using a dynamic driving style or traveling on uneven road surfaces. The system enhances driving dynamics and comfort as required ...

    Fuel quality
    Refuel with unleaded fuel only Do not use leaded fuel as this would permanently damage the catalytic converter. Do not refuel with ethanol Do not refuel with E85, i.e., fuel with an ethanol c ...