Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Following the initial pairing
▷ The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
▷ The phone book entries of the tele ...
Malfunctions
Steering wheel vibration
Frequent activation of the steering wheel vibration
causes the system to overheat.
This causes the lane departure warning to become
deactivated.
Let the system cool and ...
General information
Take the remote control with you
Take the remote control with you when
leaving the vehicle so that children, for example,
cannot operate the power windows and injure
themselves.◀
...
