Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Services offered
    ▷ Emergency Request: when you press the SOS button, a connection to the BMW Assist Response Center is established. The BMW Assist Response Center then speaks with you and takes further s ...

    Managing the favorites
    Activating/deactivating the favoritesFavorites can be activated and deactivated globally and individually. 1.  "Satellite radio" 2.  "Manage favorites" 3.  Sel ...

    Speed limit
    Display of a speed limit which, when reached, should cause a warning to be issued. The warning is repeated if the vehicle speed drops below the set speed limit once by at least 3 mph/5 km/h. Di ...