Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Using the door lock
    General information Locking from the outside Do not lock the vehicle from the outside if there are people in it, as the vehicle cannot be unlocked from inside without special knowledge. The ...

    Incoming call
    Receiving calls If the number of the caller is stored in the phone book and is transmitted by the network, the name of the contact is displayed. Accepting a call Via iDrive "Accept" ...

    Front head restraints
    Correctly adjusted head restraint A correctly adjusted head restraint reduces the risk of injury to cervical vertebrae in the event of an accident. Adjusting the head restraint Correctly adjus ...