Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    USB audio interface/mobile phone audio interface
    At a glance It is possible to connect external audio devices. They can be operated via iDrive. The sound is output on the vehicle loudspeakers Connectors for external devices ▷ Connection ...

    Advanced axle design further refined: five-link rear axle improves driving dynamics and comfort
    Incorporating various significant improvements and refinements, the rear axle of the new BMW 3-Series makes an important contribution to the new model's improved driving dynamics and comfort. Its ...

    Knob in the instrument cluster
    Press the knob. ▷ When the ignition is switched on, the trip odometer is reset. Press the knob for approx. 5 seconds: View service requirement display ▷ When the ignition is switched ...