Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Rear window defroster
    Press the button. The rear window defroster switches off automatically after a certain period of time. Depending on the vehicle equipment, upper wires are used as an antenna and are not part of ...

    Redialing
    General information The list of dialed numbers in the mobile phone is transmitted to the vehicle depending on the mobile phone. The 20 phone numbers dialed last are displayed. The sorting order of ...

    Breakdown assistance
    Vehicle equipment All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not avai ...