Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Enabling
    Enabling operation in the rear Only possible via the iDrive in the front. 1. "Settings" 2. "Allow rear control" 3. Select the desired priority. Priority options The driver ...

    Traffic Jump
    Traffic and weather information for a selected region is broadcast every few minutes. Selecting a region 1. "Radio" 2. "Satellite radio"3. Open "Options". 4. " ...

    Audio/video playback
    Audio Audio can be played back via rear entertainment from any source in the vehicle. Operation is the same as for the front audio playback. Video Video can be played back in the rear from the ...