Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Following the initial pairing
    ▷ The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. ▷ The phone book entries of the tele ...

    Malfunctions
    Steering wheel vibration Frequent activation of the steering wheel vibration causes the system to overheat. This causes the lane departure warning to become deactivated. Let the system cool and ...

    General information
    Take the remote control with you Take the remote control with you when leaving the vehicle so that children, for example, cannot operate the power windows and injure themselves.◀ ...