Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Storing music
    General information Music tracks from CDs/DVDs and USB devices can be stored in the music collection on a hard disc in the vehicle and played from there. ▷ Audio CD: tracks are converted i ...

    Storing
    1. Switch on the ignition. 2. Set the desired position. 3. Press the button. The LED in the button lights up. 4. Press the desired button 1 or 2. The LED goes out. If the M button is presse ...

    Traffic bulletins on the map
    General information "Traffic conditions/gray map" Active: indication on the control display is switched to shades of gray. This enables a better view of the traffic bulletins. Day/nig ...