Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Contacts
    General informationContacts can be created and edited. The contacts from the mobile phone are displayed as well, if this function is supported by the mobile phone. The addresses can be used as des ...

    Long-term vehicle storage
    Your service center can advise you on what to consider when storing the vehicle for longer than three months. ...

    SAFETY
    The 2012 X5 received four out of five stars in rollover crash tests by the National Highway Traffic Safety Administration. It hasn't undergone any of NHTSA's other crash tests, and it hasn't been ...