Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, ...

    Selecting a category
    1. "Radio". 2. "Satellite radio". 3. "Category". 4. Select the desired category. ...

    Automatic Service Request
    The Teleservice data necessary for servicing the vehicle are automatically sent to your BMW center prior to the service deadline. If possible, the center will contact you and a service appointment ...