Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Observe the following when refueling
    The fuel tank is full when the filler nozzle clicks off the first time. Handling fuels Obey safety regulations posted at the gas station.◀ ...

    Audio playback
    Selecting the track using the button Press the button repeatedly until the desired track is played. Selecting a track via iDrive Audio CDs Select the desired track to begin playback. CDs/D ...

    General information
    The following functions are available: ▷ Use of a mobile phone as a telephone. ▷ Use of a mobile phone as an additional telephone. ▷ Use of a mobile phone as an audio source. ...