Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Determining the load limit
    Determining the load limit 1. Locate the following statement on your vehicle’s placard: ▷ The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, d ...

    Vehicle equi
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, e ...

    Interior motion sensor
    The windows and glass sunroof must be closed for the system to function properly. ...