Emergency Request

Requirements

> Full preparation package mobile phone: this equipment makes it possible to send an Emergency Request even if no mobile phone is paired with the vehicle.
> BMW Assist is activated.
> Radio readiness is switched on.
> The BMW Assist system is logged into a mobile phone network that is supported by BMW Assist.
> The Emergency Request system is operable.

Only press the SOS button in an emergency.

Request service cannot be guaranteed for the most unfavorable conditions. For technical reasons, the Emergency

Request service cannot be guaranteed for the most unfavorable conditions.

Subscriber contract

Upon expiration of the subscriber contract with BMW Assist, the BMW Assist system can be deactivated by a BMW center without a workshop visit.

After the system is deactivated, it is no longer possible to make Emergency Requests.

It may be possible for a BMW center to reactivate the system after a new contract has been signed.

Sending an Emergency Request

1.  Briefly press the cover flap to open.

1.  Briefly press the cover flap to open.

2.  Press the SOS button until the LED in the button comes on.

> The LED comes on: the Emergency

Request has been triggered.

If the circumstances allow, remain in the vehicle until the voice contact has been established.

> The LED flashes when the connection to the BMW Assist Response Center has been established.

Once the BMW Assist Response Center has received your Emergency Request, the BMW Assist Response Center contacts you and takes further steps to help you. Even if you are unable to respond, the BMW Assist Response Center will be able to initiate further steps to assist you under certain conditions.

Data for determining the necessary rescue measures are transmitted to the

BMW Assist Response Center, e.g. the current position of your vehicle, if it can be determined.

> If the LED is flashing but the BMW Assist Response Center cannot be heard over the hands-free system, it is possible that the hands-free system is malfunctioning. The BMW Assist Response Center may still be able to hear you, however.

Automatically triggering an Emergency Request

Under certain conditions, an Emergency Request is sent automatically immediately after a severe accident. An automatic Emergency Request is not affected by pressing the SOS button.

    See also:

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    Unpairing a device
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