New remote controls
You can obtain new remote controls from your service center.
Loss of the remote controls
Lost remote controls can be blocked by your service center.
Emergency detection of remote control
It is possible to switch on the ignition or start the engine in situations such as the following:
► Interference of radio transmission to remote
control by external sources.
► Discharged battery in the remote control.
► Interference of radio transmission by mobile
devices in close proximity to the remote
control.
► Interference of radio transmission by
charger while charging items such as mobile
devices in the vehicle.
A Check Control message is displayed if an attempt is made to switch on the ignition or start the engine.
Starting the engine in case of emergency detection of remote control

Automatic transmission: if a corresponding Check Control message appears, hold the remote control, as shown, against the marked area on the steering column and press the Start/Stop button within 10 seconds while pressing the brake.
See also:
Possible commands
Most menu items on the Control Display can be
voiced as commands.
The available commands depend on which
menu is currently displayed on the Control Display.
There are short commands for functi ...
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assistance
there in the event of a vehicle breakdown.
Roadside Assistance
The Roadside A ...
Continuing destination guidance
If the destination was not reached during the last
trip, destination guidance can be resumed.
"Resume guidance" ...
