Reporting safety defects
For US customers
The following only applies to vehicles owned and operated in the US.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration NHTSA, in addition to notifying BMW of North America, LLC, P.O. Box 1227, Westwood, New Jersey 07675-1227, Telephone 1-800-831-1117.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or BMW of North America, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.
gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from http://www.safercar.gov
For Canadian customers
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510. You can also obtain other information about motor vehicle safety from http://www.tc.gc.ca/roadsafety.
See also:
Headlamps
▷ Do not rub dry and do not use abrasive or
caustic cleansers.
▷ Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water.
▷ Thaw ice with d ...
Distance to back of head: manual head
restraints
Distance to back of head: manual head
restraints
▷ Forward: by pulling
▷ Back: press the button and push the head
restraint toward the rear. ...
Securing cargo
▷ Smaller and lighter items: secure with retaining
straps, the floor net or draw straps.
▷ Larger and heavy objects: secure with cargo
straps.
Attach the cargo straps, retaining stra ...