Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    System limits
    Sudden tire damage Sudden serious tire damage caused by external influences cannot be indicated in advance. The system does not operate correctly if it has not been reset. For example, a flat t ...

    Calling up the desired speed and distance
    While driving Press the button with the system switched on. In the following cases, the stored speed value is deleted and cannot be called up again: When the system is switched off. When ...

    Tilting the glass sunroof
    Push switch upward briefly. The closed roof is tilted and the sliding visor opens slightly. The opened roof closes until it is in its tilted position. The sliding visor stays complete ...