Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    The concept
    Top View assists you in parking and maneuvering. The area around the doors and the road area around the vehicle are shown on the Control Display for this purpose. ...

    What to do if...
    Only a black screen is visible. Switch on the system. There are no options available on the screen. Replace remote control batteries. Radio stations or TV channels are grayed out and c ...

    Snap-in adapter
    General information Detailed information about snap-in adapter, which supports the functions of the mobile phone, available from the service center. Notes At high temperatures, the charge funct ...