Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    General information
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    Emergency Request
    Requirements ► Equipment version with full preparation package mobile phone. An Emergency Request can be made, even if no mobile phones are paired with the vehicle. ► BMW Assist i ...

    Information in detail
    Range Displays the estimated cruising range available with the remaining fuel. It is calculated based on your driving style over the last 20 miles/30 km. If there is only enough fuel left for l ...