Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Sound output
    Switching on/off When the ignition is switched off: press ON/OFF button on the radio. Muting When the ignition is switched on or the engine is running: press the ON/OFF button on the radio. ...

    Setting compass zones
    Set the compass zone corresponding to the vehicle's geographic location so that the compass Setting compass zones Press the adjustment button for 3‑4 seconds. The number of the compass zo ...

    Priority options
    The driver has priority The source selected via iDrive in the front is output on the vehicle loudspeakers and can be selected but not operated from the rear. Other audio or video sources ...