Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Operating from the outside
    ▷ Via the remote control. ▷ Via the door lock. ▷ In cars with Comfort Access, via the door handles. The following takes place simultaneously when locking/unlocking the vehicle ...

    Coolant level
    Checking 1. Let the engine cool. 2. The coolant level is correct if it lies between the minimum and maximum marks. The marks are on the side of the coolant reservoir. Adding engine oil 1. Let ...

    Operating from the inside
    Via the button for the central locking system. If the vehicle has been locked from inside, the fuel filler flap remains unlocked. If an accident of a certain severity occurs, the central locki ...