Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Automatic Service Request
    The TeleService data necessary for servicing the vehicle are automatically sent to your service partner prior to the service deadline. If possible, the service partner will contact you and a ser ...

    Entering appointment dates
    Enter the dates for the required inspections. Ensure that the vehicle date and time are set correctly. 1. "Vehicle Info" 2. "Vehicle status" 3. "Service required" ...

    Increasing desired speed
    Repeatedly press the lever to the resistance point or beyond, arrow 1, until the desired speed is reached. ▷ Each time the lever is pressed to the point of resistance, the desired speed i ...