Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations".
3. "Start service"
See also:
Managing a subscription
To be able to enable or unsubscribe from the
channels, you must have reception. It is usually
at its best when you have an unobstructed view
of the sky. The channel name is displayed in the
st ...
Emergency detection of remote control
It is possible to switch on the ignition or start the
engine in situations such as the following:
▷ Interference of radio transmission to remote
control by external sources.
▷ Discha ...
Operating from the inside
Via the button for the central locking system.
If the vehicle has been locked from inside, the
fuel filler flap remains unlocked.
If an accident of a certain severity occurs, the
central loc ...
