Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Initiating an Emergency Request
    1. Press the cover briefly to open it. 2. Press the SOS button until the LED in the button lights up. ▷ The LED lights up: an Emergency Request was initiated. If the situation allows, w ...

    Engine oil temperature
    Cold engine: the pointer is at the low temperature end. Drive at moderate engine and vehicle speeds. Normal operating temperature: the pointer is in the middle or in the left hal ...

    At a glance
    At a glance 1 Rear fog lamps 2 Front fog lamps 3 Automatic headlamp control / Adaptive Light Control / high-beam Assistant / welcome lamps / daytime running lights 4 Lamps off / daytime runnin ...