Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.
Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations".
3. "Start service"
See also:
What to do if...
The current transmission position cannot be
displayed?
The vehicle is located in an unrecognized
region, is in a poor reception area, or the
system is currently determining the position. ...
Text messages
Text messages in combination with a symbol in
the instrument cluster explain a Check Control
message and the meaning of the indicator and
warning lamps. ...
Hydroplaning
On wet or slushy roads, a wedge of water can
form between the tires and road surface.
This phenomenon is referred to as hydroplaning.
It is characterized by a partial or complete
loss of contact ...