Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Adjusting the volume
    Turn the knob during an announcement. The volume remains constant even if the volume of other audio sources is changed. The volume is stored for the remote control currently in use. Not ...

    Storing a channel
    1. "Radio" 2. "Satellite radio" 3. If necessary, open "All channels" or the desired category. 4. Select the desired channel. 5. Press the controller again. 6. Press ...

    Activating/deactivating the system manually
    Using the button Using the button Press the button. ▷ LED comes on: Auto Start Stop function is deactivated. The engine is started during an automatic engine stop. The engine c ...