Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Bluetooth audio
    At a glance ▷ Music files on external devices such as audio devices or mobile phones can be played back via Bluetooth. Use of a mobile phone as an audio source ▷ The sound is output ...

    Automatic Service Request
    Data regarding the maintenance status or legally mandated inspections of the vehicle are automatically transmitted to your service center before a service due date. You can check when your serv ...

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, ...