Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Setting the voice dialog
    You can set whether the system should use the standard dialog or a shorter version. In the shorter variant of the voice dialog, the announcements from the system are issued in an abbreviated fo ...

    Fog lamps
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    Roadside Assistance
    At a glance BMW Roadside Assistance can be contacted if assistance is needed in the event of a breakdown. Roadside Assistance can also be contacted via a Check Control message. Start Roadside A ...