Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Automatic deactivation
    In certain situations, the Automatic Engine Start/ Stop Function is deactivated automatically for safety reasons, such as when the driver is detected to be absent. Malfunction The automatic en ...

    Cameras
    The two camera lenses are located on the sides of the bumper. The image quality may be impaired by dirt. Clean the lens. ...

    Display on the Control Display
    Activating/deactivating systems System status Gray: the system is not activated. Parking space search. Blue: the system is activated. A suitable parking space was found. The parking p ...