Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.
Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations".
3. "Start service"
See also:
Requirements
▷ The mobile phone is suitable.
▷ The mobile phone is ready for operation.
▷ Bluetooth is activated in the vehicle and on
the mobile phone.
▷ Bluetooth presettings may nee ...
Functional requirements
There are no external sources of interference
nearby.
To lock the vehicle, the remote control must
be located outside of the vehicle.
The next unlocking and locking cycle is not
possib ...
Avoiding unintentional alarms
The tilt alarm sensor and interior motion sensor
can be switched off together, such as in the following
situations:
► In automatic car washes.
► In duplex garages.
► During tran ...