Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Unpairing the mobile phone
    1. "Telephone" 2. "Bluetooth® (phone)" 3. Highlight the mobile phone that is to be unpaired. 4. "Options" Open. 5. "Remove phone from list" ...

    Indicator/warning lamps
    The indicator lamp flashes: DSC controls the drive forces and brake forces. The indicator lamp lights up: DSC has failed. ...

    Entering letters and numbers
    1. Turn the controller: select letters or numbers. 2. Select additional letters or numbers ifneeded. 3. "OK": confirm the entry. Symbol Function Press the controlle ...