Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Managing a subscription
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    Emergency detection of remote control
    It is possible to switch on the ignition or start the engine in situations such as the following: ▷ Interference of radio transmission to remote control by external sources. ▷ Discha ...

    Operating from the inside
    Via the button for the central locking system. If the vehicle has been locked from inside, the fuel filler flap remains unlocked. If an accident of a certain severity occurs, the central loc ...