Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Using contact data
    At a glance Contact data from appointments, tasks, text messages, emails and notes can be stored or selected. Displaying contact or selecting phone number 1. "Use contact data". 2. ...

    What to do if...
    Information on suitable mobile phones Appointments, tasks, notes, text messages, or e-mails from the mobile phone are not displayed. ▷ The mobile phone is not capable of the missing functi ...

    Engaging the transmission position
    Transmission position P can only be disengaged if the engine is running and the brake pedal is pressed. With the vehicle stationary, press on the brake pedal before shifting out of P or ...