Starting Roadside Assistance with BMW Assist or TeleService
General information
In vehicles equipped with TeleService, support is first offered by TeleService Diagnosis and then, if necessary, by TeleService Help.
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
Starting Roadside Assistance with
BMW Assist or TeleService
TeleService Diagnosis
TeleService Diagnosis enables the wireless transmission of detailed vehicle data that are important for vehicle diagnosis. These data are transmitted automatically.
After the data are transmitted, the voice connection to Roadside Assistance is re-established.
TeleService Help
TeleService Help enables an in-depth diagnosis of the vehicle by Roadside Assistance via wireless transmission.
TeleService Help can be started after a prompt by Roadside Assistance and the termination of the voice connection.
Starting TeleService Help
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. The ignition is switched on.
4. "TeleService Help"
After completion of TeleService Help, a voice connection is established to Roadside Assistance.
See also:
What to do if...
Information on suitable mobile phones
The mobile phone could not be paired or connected.
▷ Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth on
the vehicle ...
Requirements
The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmitting
the services.
To transmit position data, the vehicle must ...
Fast forward/reverse
Buttons on the CD/DVD player:
Press and hold the
button for the corresponding
direction. ...