Initiating an Emergency Request

1. Press the cover briefly to open it.
2. Press the SOS button until the LED in the button lights up.
- The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle until the voice connection has been established. - The LED flashes if the connection to the
BMW Assist Response Center has been established.
After the Emergency Request arrives at the
BMW Assist Response Center, the BMW
Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW Assist Response Center can take further steps to help you under certain circumstances.
For this purpose, data that are used to determine the necessary rescue measures, such as the current position of the vehicle if it can be established, are transmitted to the BMW Assist Response Center. - If the LED is flashing but the BMW Assist Response Center cannot be heard on the hands-free system, the hands-free system may be malfunctioning. However, the BMW Assist Response Center may still be able to hear you.
Initiating an Emergency Request automatically
Under certain conditions, an Emergency Request is automatically initiated immediately after a severe accident. Automatic Collision Notification is not affected by pressing the SOS button.
See also:
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or TeleService
1. "BMW Assist" ...
Displays in the instrument cluster
Selected program
The selected program is displayed
in the tachometer.
Program selection
Pressing the button displays a list of the selectable
programs.
Display on the Control Display
Prog ...
First aid kit
The first aid kit is located in the container on the
inside of the trunk lid.
Unscrew the wing nut to open.
Some of the articles have a limited service life.
Check the expiration dates of the c ...
