Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Sitting safely
    The ideal sitting position can make a vital contribution to relaxed, fatigue-free driving. In conjunction with the safety belts, the head restraints and the airbags, the seated position has a majo ...

    Replacing the battery
    Replacing the battery 1. Take the integrated key out of the remote control. 2. Push in the catch with the key, arrow 1. 3. Remove the cover of the battery compartment; see arrow 2. 4. Insert ...

    General information
    1. Turn the controller: select letters or numbers. 2. Select additional letters or numbers if needed. 3. "OK": confirm the entry. ...