Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    In the cargo area
    Open the cover on the right side trim. Information on the fuse types and locations is found on a separate sheet. ...

    Text messages
    Text messages in combination with a symbol in the instrument cluster explain a Check Control message and the meaning of the indicator and warning lamps. ...

    Notes on Emergency Requests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a teleph ...