Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Changing between panels
    After a menu item is selected, e.g., "Radio", a new panel is displayed. Panels can overlap. ▷ Move the controller to the left. The current panel is closed and the previous panel ...

    Audio playback
    Selecting the track using the button Press the button for the appropriate direction as often as necessary until the desired track is played back. Selecting the track using the iDrive Audio C ...

    Phone book
    Displays The phone book accesses the contacts and shows all contacts for which a phone number has been stored. The entries can be selected to make a call. 1. "Telephone" 2. "Ph ...