Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Seats
    Note before adjusting Never attempt to adjust your seat while the vehicle is moving. The seat could respond with unexpected movement, and the ensuing loss of vehicle control could lead to an accid ...

    Caring for special components
    Light-alloy wheels Use wheel cleaner, particularly during the winter months. Do not use aggressive, acidic, strongly alkaline or abrasive cleaners, or steam jets above 140 ℉/60 ℃; f ...

    Mounts for the lower LATCH anchors
    Correctly engage the lower LATCH anchors Make sure that the lower LATCH anchors have properly engaged and that the child restraint fixing system is resting snugly against the backrest; otherw ...