Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Tow-starting
Note
Do not tow-start your vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Have the cause of the starting difficulties remedied. ...
Vehicle battery
Maintenance
The battery is maintenance-free, i.e., the electrolyte
will last for the life of the battery.
Your service center will be glad to advise you on
questions regarding the battery.
Batt ...
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada, Defect
Investigations and Recalls, may telephone
the toll-free hotline 1-800-333-0510. You can
also obtain ot ...
