Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Roadside Assistance
    At a glance BMW Roadside Assistance can be contacted if assistance is needed in the event of a breakdown. Roadside Assistance can also be contacted via a Check Control message ...

    Pinch protection system
    If the closing force when closing the glass sunroof exceeds a certain value, the closing movement is stopped, beginning at approximately the middle of the opening in the roof, or from the tilt ...

    Folding forward the center head restraint
    Before using the center seat, fold the center head restraint forward. Press the button, arrow 1, and fold the head restraint forward. ...