Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Braking safely
    Your vehicle is equipped with ABS as a standard feature. Applying the brakes fully is the most effective way of braking in situations when this is necessary. The vehicle maintains steering respo ...

    General information
    Take the remote control with you Take the remote control with you when leaving the vehicle so that children, for example, cannot release the parking brake.◀ Set the parking brake and fur ...

    Functional requirements
    ▷ There are no external sources of interference nearby. ▷ To lock the vehicle, the remote control must be located outside of the vehicle. ▷ The next unlocking and locking cycle ...