Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Switching off automatically
    The system switches off and the LED goes out: ▷ After approx. 165 ft/50 m when driving forward. ▷ After approx. 22 mph/35 km/h when driving forward. Switch on the system again if nece ...

    Wheel and tire combination
    Information on the right wheel and tire combination and rim version for your vehicle can be obtained from the service center. Incorrect wheel and tire combinations impair the function of a vari ...

    Traffic bulletins on the map
    General information "Traffic conditions/gray map" Active: indication on the control display is switched to shades of gray. This enables a better view of the traffic bulletins. Day/nig ...