Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Playback
    Filling the CD/DVD* player Insert the CD/DVD with the printed side up. Playback begins automatically. Reading can take a few minutes with compressed audio files. Starting playback A CD/DVD is ...

    Roadside Assistance
    BMW Roadside Assistance is available by phone around the clock in many countries. You can obtain support there in the event of a breakdown. ...

    Visual warning
    The approach of the vehicle to an object can be shown on the Control Display. When the distance to an object is small, a red bar is shown in front of the vehicle, as it is in the PDC display. ...