Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Menu navigation
    The transmission time of the remote control is limited by law. To execute a function again, press or turn the required button again. ...

    Services offered
    ▷ Emergency Request: when you press the SOS button, a connection to the BMW Assist Response Center is established. The BMW Assist Response Center then speaks with you and takes further s ...

    Arming and disarming the alarm system
    General information When you lock or unlock the vehicle, either with the remote control, Comfort Access or at the door lock the alarm system is armed or disarmed at the same time. Door lock an ...