Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Snow chains
    Only certain fine-link snow chains have been tested by BMW, classified as safe for use and recommended. Consult your BMW center for more information. Snow chains must be mounted in pairs and on th ...

    xDrive*
    xDrive is the all-wheel-drive system of your vehicle. Concerted action by the xDrive and DSC further optimize traction and driving dynamics. The xDrive all-wheel-drive system variably distribute ...

    Using BMW TeleService
    BMW TeleService are typically activated in the vehicle. Even if the BMW TeleService are not active, a voice contact to Roadside Assistance is still possible. To continue using or to deactivate ...