Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Menu navigation
The transmission time of the remote control is
limited by law. To execute a function again,
press or turn the required button again. ...
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW Assist
Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further s ...
Arming and disarming the alarm
system
General information
When you lock or unlock the vehicle, either with
the remote control, Comfort Access or at the
door lock the alarm system is armed or disarmed
at the same time.
Door lock an ...
