Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Weights
    Never exceed either the approved axle loads or the gross vehicle weight. ...

    Services status
    Displaying available services Display of all services available in the vehicle. 1. "BMW Assist" or "ConnectedDrive" 2. "Service Status" 3. "Available services& ...

    Reporting safety defects
    For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you ...