Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Filtering the message list
    The message list can be filtered when more than one type of message exists. 1. "Filter:" 2. Select the type of message. ▷ "All" All messages are displayed. ▷ & ...

    Operating from the outside
    ▷ Via the remote control. ▷ Via the door lock. ▷ In cars with Comfort Access, via the door handles. The following takes place simultaneously when locking/unlocking the vehicle ...

    Damage to safety belts
    In the case of strain caused by accidents or damage: Have the safety belts, including the safety belt tensioners, replaced and have the belt anchors checked. Checking and replacing safety be ...