Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Following the initial pairing
    ▷ The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. ▷ The phone book entries of the tele ...

    Cargo
    In wagon form, the 5 Series is quite utilitarian. There are a lot of convenient features I appreciated during my time with it. Chief among them was the cargo cover that raised and lowered when you ...

    General information
    BMW Assist provides you with certain services, e.g., transmission of the position data of your vehicle to the BMW Assist Response Center if an Emergency Request* has been initiated. Many BMW As ...