Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Apps
    At a glanceCertain software applications of a suitable mobile phone can be integrated into the vehicle. These software applications are displayed on the Control Display. They can be operated via i ...

    Malfunction
    The small warning lamp flashes in yellow and then lights up continuously; the larger warning lamp comes on in yellow. On the Control Display, the tires are shown in gray and a message appear ...

    Roadside Assistance
    At a glance BMW Roadside Assistance can be contacted if assistance is needed in the event of a breakdown. Roadside Assistance can also be contacted via a Check Control message. Start Roadside A ...