Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Tow-starting
    Note Do not tow-start your vehicle. Due to the automatic transmission, the engine cannot be started by tow-starting. Have the cause of the starting difficulties remedied. ...

    Vehicle battery
    Maintenance The battery is maintenance-free, i.e., the electrolyte will last for the life of the battery. Your service center will be glad to advise you on questions regarding the battery. Batt ...

    For Canadian customers
    Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510. You can also obtain ot ...