Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Following the initial pairing
    ▷ The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. ▷ The phone book entries of the tele ...

    Snap-in adapter
    Installation position In the center armrest. Inserting the snap-in adapter 1. Press the button and remove the cover. 2. Insert the snap-in adapter at the front, arrow 1, and press down, arro ...

    California Proposition 65 Warning
    California laws require us to state the following warning: Engine exhaust and a wide variety of automobile components and parts, including components found in the interior furnishings in a vehi ...