Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Possible commands
    Having possible commands read aloud Press the button. ›Help‹. Possible commands are announced. The digits from zero to nine are recognized. The digits can be spoken separately or combined in a ...

    Supplementary text messages
    Addition information, such as on the cause of a fault or the required action, can be called up via Check Control. The supplementary text of urgent messages is displayed on the Control Display a ...

    Wiper blade replacement
    Do not fold down the wipers without wiper blades Do not fold down the wipers if wiper blades have not been installed; this may damage the windshield. Replacing the wiper blades 1. To change th ...