Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Continuing destination guidance
    If the destination was not reached during the last trip, destination guidance can be resumed. "Resume guidance" ...

    Condition Based Service CBS
    Sensors and special algorithms take into account the driving conditions of your vehicle. Based on this, Condition Based Service determines the maintenance requirements. The system makes it pos ...

    Switching off the engine
    Procedure 1. Engage transmission position P with the vehicle stopped. 2. Press the Start/Stop button. 3. Set the parking brake. 4. Remove the remote control from the ignition lock Before driv ...