Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic climate control with enhanced features
    1 Vent settings 2 Temperature, left 3 Maximum cooling 4 AUTO program 5 Air volume, AUTO intensity 6 Interior temperature sensor — always keep clear 7 Display 8 Automatic recirculated-air con ...

    Notes on EmergencyRequests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a telephone ...

    The concept
    The vehicle alarm system responds to: ► Opening of a door, the hood or the tailgate. ► Movements in the vehicle. ► Changes in the vehicle tilt, e.g., during attempts to steal a ...