Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Malfunction
    A message is displayed. Adaptive light control is malfunctioning or has failed. Have the system checked as soon as possible. ...

    Sitting safely
    The ideal seating position can make a vital contribution to relaxed, fatigue-free driving. The seating position plays an important role in an accident in combination with: ▷ Safety belts. ...

    BMW X5: lower tailgate
    Opening Opening Pull the lever and swing the tailgate downward. The opened tailgate can be loaded with up to 550 lbs/250 kg. Closing Fold the tailgate up and press closed. ...