Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Tail lamps
    ▷ Turn signal, brake lamp: 21-watt bulb, P21W. ▷ Brake force display: 21-watt bulb, P21W. ▷ Backup lamp: 16-watt bulb, W16W ▷ Tail lamp: LED technology. Contact your serv ...

    Replacing the battery
    The remote control for Comfort Access contains a battery that will need to be replaced from time to time. 1. Take the integrated key out of the remote control. 2. Remove the cover. Remove t ...

    Functional requirements
    ▷ There are no external sources of interference nearby. ▷ To lock the vehicle, the remote control must be located outside of the vehicle. ▷ The next unlocking and locking cycle ...