Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Switching on/off manually
    Switching on/off manually Press the button. ▷ On: the LED lights up. ▷ Off: the LED goes out. If Top View is displayed, switch on the backup camera via the iDrive ...

    What to do if...
    Only a black screen is visible. Switch on the system. There are no options available on the screen. Replace remote control batteries. Radio stations or TV channels are grayed out and c ...

    Rear head restraints
    Correctly adjusted head restraint A correctly adjusted head restraint reduces the risk of injury to cervical vertebrae in the event of an accident. Adjusting the head restraint Correctly adjust ...