Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Service Request
    At a glance Sends information to your service partner to request the arrangement of a service appointment. The TeleService data is transmitted during a Service Request. If possible, your service ...

    Partition net
    Do not let the partition net snap back into place Do not allow the partition net to snap back into place; otherwise, there is a danger of injury and the partition net could be damaged.◄ Wi ...

    TeleService Report
    Transmits technical data that is evaluated for the ongoing development of BMW products from your vehicle to BMW in regular intervals if necessary. TeleService Report is activated in vehicles that ...