Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    The concept
    The DTC system is a version of the DSC in which forward momentum is optimized. The system ensures maximum forward momentum on special road conditions, e.g., unplowed snowy roads, but driving st ...

    Releasing
    Raise lever slightly, press the button and guide the lever down. ...

    Radio ready state
    Activate radio ready state: ▷ When the ignition is switched off: press ON/ OFF button on the radio. ▷ When the engine is running: press START/ STOP button. Some electronic systems/p ...