Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Removing
    Only remove the head restraint if no one will be sitting in the seat in question. 1. Pull the head restraint upward as far as possible. 2. Press the button, arrow 1, and pull the head restrain ...

    The concept
    Pressing the Start/Stop button switches the ignition on or off and starts the engine. Automatic transmission: the engine starts if the brake is depressed when the Start/Stop button is pre ...

    General information
    BMW Assist provides you with certain services, e.g., transmission of the position data of your vehicle to the BMW Assist Response Center if an Emergency Request has been initiated. Many BMW Ass ...