Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Priority options
    The driver has priority The source selected via iDrive in the front is output on the vehicle loudspeakers and can be selected but not operated from the rear. Other audio or video sources ...

    Displaying a list of route sections
    When destination guidance has been started, a list of the route sections can be displayed. The driving distance and traffic bulletins are displayed for each route section. 1. "Navigation&q ...

    Lumbar support
    The curvature of the seat backrest can be adjusted in such a way that it supports the lumbar region of the spine. The lower back and the spine are supported for upright posture. ▷ Press ...