Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Information on the navigation data
    1. "Navigation". 2. "Options" Open. 3. "Navigation system version": information on the data version is displayed. ...

    Starting the Concierge service
    1. "BMW Assist" or "ConnectedDrive" 2. "Concierge" Starting the Concierge service 3. "Start service" A voice connection is established with the BMW Assi ...

    Switching on automatically
    Select transmission position R with the engine running. The Top View and PDC images are displayed if the system is switched on via iDrive. ...