Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Selecting a channel
    You can only listen to enabled channels. The selected channel is stored for the remote control currently in use. Via iDrive1.  "Radio" 2.  "Satellite radio" 3.  ...

    Setting the voice dialog
    You can set whether the system uses the standard dialog or a short version. In the short version of the voice dialog, the responses from the system are given in abbreviated form. On the Control Di ...

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