Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Loss of the remote controls
    Lost remote controls can be blocked by your service center. ...

    My Info
    Starting destination guidance 1. Select the desired message. 2. "Start guidance" or "Add as another destination" Dialing the number in the message Up to 4 phone numbers can b ...

    Distance
    Selecting a distance Adjust the distance according to the traffic and weather conditions; otherwise, there is the danger of an accident occurring. Maintain the prescribed safety distance. ...