Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Snap-in adapter
    The snap-in adapter is used to: ▷ Hold the mobile phone. ▷ Recharge the battery. ▷ Connect the mobile phone to an outside antenna of the vehicle. This provides for better netwo ...

    Clothes hooks
    The clothes hooks are located next to the grab handles in the rear and on the door pillar in the rear. Do not obstruct view When suspending clothing from the hooks, ensure that it will not ob ...

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, ...