Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Selecting a station
    1. "Radio". 2. "FM" or "AM". 3. Select the desired station. All saved stations are stored for the remote control currently in use. ...

    Planning a trip with intermediate destinations
    New trip A trip can be planned with several intermediate destinations. 1. "Navigation" 2. "Map" 3. Move the controller to the left if necessary. 4. "Guidance" 5. ...

    Caring for special components
    Light-alloy wheels Use wheel cleaner, particularly during the winter months. Do not use aggressive, acidic, strongly alkaline or abrasive cleaners, or steam jets above 140 ℉/60 ℃; f ...