Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Operating from the outside
    ▷ Via the remote control. ▷ Via the driver's door lock. ▷ Via the door handles. ▷ Via the button in the trunk lid. The following takes place simultaneously when locking/u ...

    Cruise control
    The conceptYou can use the cruise control feature beginning at approx. 20 mph/30 km/h. The car then stores and maintains the speed that you specify using the lever on the steering column. Do not ...

    Profile management
    Opening the profiles A different profile can be called up than the one associated with the remote control currently in use. 1. "Settings" 2. "Profiles" 3. Select a profil ...