Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Compatibility
    If this symbol is printed on the packaging or in the instructions of the system to be controlled, the system is generally compatible compatible with the integrated universal remote control. ...

    Supplementary text messages
    You can call up more information, e.g., on the cause of a malfunction and on how to respond, via Check Control. In urgent cases, this information will be shown as soon as the corresponding lamp ...

    All around the headliner
    1 Emergency Request 2 Glass sunroof, powered 3 Indicator lamp, front passenger airbag 4 Reading lamps 5 Interior lamps ...