Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Drive-off assistant
    This system supports driving away on gradients. The parking brake is not required. 1. Hold the vehicle in place with the foot brake. 2. Release the foot brake and drive away without delay. Depen ...

    Buttons on the remote control
    Buttons on the remote control 1 Unlocking 2 Locking 3 Opening the trunk lid 4 Panic mode in alarm system ...

    Parking using the parking assistant
    Personal responsibility The parking assistant does not relieve the driver of responsibility for the vehicle during the parking procedure.Watch the parking space and parking procedure closely a ...