Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Malfunction
    The yellow warning lamp flashes and then lights up continuously. A Check Control message is displayed. No flat tire can be detected. Display in the following situations: ► A wheel wi ...

    Radar sensors
    The radar sensors are located under the rear bumper. The system may not be fully functional in the following situations: Dirty or icy bumper. Stickers on the bumper. A Check Control me ...

    The concept
    The system issues a two-phase warning of a danger of collision at speeds above approx. 10 mph/15 km/h. The collision warning is available even if cruise control has been deactivated. It resp ...