Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Malfunction
    In the event of a failure or malfunction of the parking brake, secure the vehicle against rolling using a wheel chock, for example, when leaving it. ...

    Activating a list and creating the setting
    Press a button on the right side of the steering wheel or turn the thumbwheel to activate the required list. Create the setting using the thumbwheel. ...

    RDS
    RDS broadcasts additional information, such as the station name, in the FM wave band. When playing a station with multiple frequencies, the system automatically switches to the frequency with ...