Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Automatic mode
    The automatic engine start/stop function is operational after each engine start. The function is activated above a certain speed. ▷ Manual transmission: above 3 mph, approx. 5 km/h. ▷ ...

    Deleting all stored programs
    Press the two outer memory buttons for approx. 20 seconds until the LED flashes rapidly. All stored programs are deleted. The programs cannot be deleted individually ...

    Active seat
    Active adjustment of the seat cushion's contours reduces muscular tension and fatigue to help prevent lower back pain. Press the button. The LED lights up. ...