Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Example: playing back a CD
    1. Switch on the Entertainment sound output if necessary. 2. Press the button on the steering wheel. 3. ›C D and multimedia‹ The medium last played is played back. 4. Press the button ...

    Service contract
    After your contract with BMW Assist has expired, the BMW Assist system can be deactivated by the service center without you having to visit a workshop. After deactivation, an Emergency ...

    Interior motion sensor
    For the sensor to function properly, the windows and glass sunroof/panoramic glass sunroof must be closed. ...