Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    For Canadian customers
    Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510. You can also obtain other ...

    Automatic-Transmission
    Starting the engine 1. Depress the brake pedal. 2. Press the Start/Stop button. The ignition is activated automatically for a certain time and is stopped as soon as the engine starts. ...

    Hiding Check Control messages
    Press the computer button on the turn signal lever. ▷ Some Check Control messages are displayed continuously and are not cleared until the malfunction is eliminated. If several malfun ...