Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    What to do if...
    Information on suitable mobile phones. Appointments, tasks, notes, text messages, or e-mails from the mobile phone are not displayed. ▷ The mobile phone is not capable of the missing funct ...

    Controls
    Controls 1 Display screen 2 Infrared interface for headphones 3 CD/DVD player 4 Headphone connection: jack plug 5 12 V sockets ...

    Functional requirement
    ▷ To lock the vehicle, the remote control must be located outside of the vehicle.. ▷ The next unlocking and locking cycle is not possible until after approx. 2 seconds.. ▷ The e ...