Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Functional requirements
    There are no external sources of interference nearby. To lock the vehicle, the remote control must be located outside of the vehicle. The next unlocking and locking cycle is not possib ...

    Additional functions
    Activating/deactivating the additional functions Activate the functions before pairing to be able to use them in the vehicle. Information on suitable mobile phones, that support these functio ...

    Leather care
    Remove dust from the leather often, using a cloth or vacuum cleaner. Otherwise, particles of dust and road grime chafe in pores and folds, and lead to increased wear and premature degradation o ...