Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Example: dialing a phone number
    1. Briefly press the button on the steering wheel. 2. ›Dial number‹ The system says: »Please say the number« 3. E.g., ›123 456 790‹ The system says: »123 456 790. Continue? « 4. ›Dial‹ T ...

    Calling up information on the infodisplay
    Press the onboard computer button on the turn signal lever. Information is displayed on the info display of the instrument cluster. ...

    General information
    TeleService supports communication with your service center. ▷ Data on the vehicle's service requirements can be sent directly to the service center. In this way, the service center can p ...