Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Automatic deactivation of the frontpassenger airbags
    The system determines whether the front passenger seat is occupied by measuring the resistance of the human body. The front, knee, and side airbag on the front passenger side are activated or de ...

    Audio/video playback
    Audio Audio can be played back via rear entertainment from any source in the vehicle. Operation is the same as for the front audio playback. Video Video can be played back in the rear from the ...

    Tow-starting
    Note Do not tow-start your vehicle. Due to the automatic transmission, the engine cannot be started by tow-starting. Have the cause of the starting difficulties remedied. ...