Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    What to do if...
    Information on suitable mobile phones, refer to page 204. The mobile phone could not be paired or connected. ► Is Bluetooth activated in the vehicle and on the mobile phone? Activate Blu ...

    Tow fitting
    The screw-in tow fitting should always be carried in the vehicle. It can be screwed in at the front or rear of the BMW. It is located in the container on the inside of the trunk lid. Tow fit ...

    Choice of optimised transmissions: six-speed manual or eight-speed automatic unit
    All engine versions of the new sports sedan are specified as standard with a state-of-the-art six-speed manual transmission. Alternatively, an eight-speed automatic transmission is optionally avai ...