Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    What to do if …
    What to do if… > The current position cannot be displayed? The position is in an unrecognized region, in a poor reception area, or the system is in the process of determining the position. Rece ...

    System limits
    Speed range Best results are achieved when using the system on well-developed roads and highways. The desired speed can be selected between 20 mph/30 km/h to 110 mph/180 km/h. The system can al ...

    System limits
    Personal responsibility The system cannot serve as a substitute for the driver's personal judgment of the traffic situation. In the event of a warning, do not jerk the steering wheel, as you ...