Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Ride & Handling
    The X5 finds a sweet spot between SUV ride comfort and BMW athleticism — far better than the X6, which is two parts BMW to one part SUV. The X5's ride quality is very good, as the suspension isola ...

    Determining the load limit
    1. Locate the following statement on your vehicle’s placard: ► The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, damage to the vehicle and uns ...

    Calling up information on the infodisplay
    Press the onboard computer button on the turn signal lever. Information is displayed on the info display of the instrument cluster. ...