Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Maintenance
    The battery is maintenance-free, i.e., the electrolyte will last for the life of the battery. Your service center will be glad to advise you on questions regarding the battery. ...

    Timeshift
    Approx. one hour of the program being broadcast on the channel currently being listened to is stored in a buffer. Prerequisite: the signal must be available. The stored audio track can be played wi ...

    Determining the load limit
    1. Locate the following statement on your vehicle’s placard: ► The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, damage to the vehicle and uns ...