Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Exterior care
    Washing the vehicle Especially during the winter months, ensure that the vehicle is washed more frequently. Heavy soiling and road salt can lead to vehicle damage. After washing the vehicle, app ...

    Setting the language
    Press and hold the control button for approx. 12 to 13 seconds. Briefly press the control button again to switch between English "E" and German "O". The setting is stored au ...

    Self-leveling suspension
    The concept The self-leveling suspension on the rear axle assures a continuous ground clearance. To do so, the height of the vehicle is measured by sensors at both rear wheels. If the actual he ...