Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Fold-out position of the wipers
    Required when changing the wiper blades or under frosty conditions, for example. 1. Switch off the ignition. 2. Under frosty conditions, ensure that the wiper blades are not frozen onto the wind ...

    Checking the coolant level
    1. Do not open the hood until the engine has cooled down. 2. Turn the expansion tank cap counterclockwise slightly to allow any accumulated pressure to escape; then continue turning to open. ...

    Tow-starting, towing away
    Observe the applicable laws and regulations for tow-starting and towing vehicles. Do not transport any passengers other than the driver in a vehicle that is being towed. Using a tow fittingThe ...