Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    TeleService Report
    Transmits technical data that is evaluated for the ongoing development of BMW products from your vehicle to BMW in regular intervals if necessary. TeleService Report is activated in vehicles that ...

    Engine stop
    The engine is switched off automatically during a stop under the following conditions: Manual transmission: ▷ Neutral is engaged and the clutch pedal is not pressed. ▷ The driver's ...

    Front operation
    Corresponds to the operation of automatic climate control with 2-zone control ...