Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.
See also:
At a glance
1. Function bar
2. Route section with traffic obstruction
3. Traffic sign for traffic obstruction
4. Planned route
5. Current location
6. Upper status field
7. Lower status field
Lines in the ...
Headlamps
▷ Do not rub dry and do not use abrasive or
caustic cleansers.
▷ Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water.
▷ Thaw ice with d ...
Reporting safety defects
For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you ...