Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Initiating an Emergency Request
    1. Press the cover briefly to open it. 2. Press the SOS button until the LED in the button lights up. ▷ The LED lights up: an Emergency Request was initiated. If the situation allows, w ...

    Activating/deactivating the functions
    Several menu items are preceded by a checkbox. It indicates whether the function is activated or deactivated. Selecting the menu item activates or deactivates the function. The function is acti ...

    USB audio interface/audio interface for mobile phone
    OverviewIt is possible to connect external audio devices. They can be operated via iDrive. Sound is output over the vehicle speakers. Options for connecting external devices > Connection via US ...