Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Service history
    Perform maintenance work at the service center and have them recorded in the vehicle data. The entries are like a service booklet of the documentation of regular maintenance. The entered mainte ...

    Electrically adjustable seats
    At a glance 1 Backrest width 2 Lumbar support 3 Forward/backward, height, seat tilt 4 Backrest tilt 5 Seat and mirror memory for driver's seat Note The seat setting for the driver's seat is s ...

    Requests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a telephon ...