Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Current office
    The number of unread messages and active tasks as well as upcoming appointments are displayed. 1.  "Office" 2.  "Current office" 3.  Selecting the desired entry ...

    TeleService Report
    Transmits technical data that is evaluated for the ongoing development of BMW products from your vehicle to BMW in regular intervals if necessary. TeleService Report is activated in vehicles that ...

    Destination entry by voice
    General information Instructions for voice activation system. When making a destination entry by voice, you can change between voice operation and iDrive. To have the available spoken in ...