Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Determining the load limit
    Determining the load limit 1. Locate the following statement on your vehicle’s placard: ▷ The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, d ...

    Date
    The settings are stored for the remote control currently in use. Setting the date 1. "Settings" 2. "Time/Date" 3. "Date:" 4. Turn the controller until the desired ...

    AUX-IN port
    At a glance ▷ For connecting audio devices, e.g., MP3 player. The sound is output on the vehicle loudspeakers. ▷ Recommendation: use medium tone and volume settings on the audio de ...