Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Configuring cell phone
    Additional functions can be activated or deactivated for paired and connected mobile phones. 1. "Telephone" 2. "Bluetooth® (phone)" 3. Highlight the mobile phone to be configu ...

    Actions in the event of a flat tire
    Normal tires 1. Identify the damaged tire. Do this by checking the air pressure in all four tires. If the tire inflation pressure in all four tires is correct, the Tire Pressure Monitor may no ...

    Notes on Emergency Requests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a teleph ...