What to do if...

▷ The current transmission position cannot be displayed?
The vehicle is located in an unrecognized region, is in a poor reception area, or the system is currently determining the position.

Reception is usually best when you have an unobstructed view of the sky.

▷ The destination without street information is not used for route guidance?
When city has been input, no downtown can be determined. Input any street in the selected city and start destination guidance.

▷ The destination is not used for route guidance?
The destination data are not contained in the navigation data. Select a destination that is as close as possible to the original.

▷ Letters for destination input cannot be selected?
The stored data do not contain the data of the destination. Select a goal that is as close as possible to the original.

▷ Is the map displayed in shades of gray?
"Traffic conditions/gray map" active:

The Control Display changes to a black and white display. This enables a better view of the traffic bulletins.

▷ Spoken instructions are no longer output during route guidance in front of intersections?
The area has not yet been fully recorded, or you have left the recommended route and the system requires a few seconds to calculate a new route suggestion.

    See also:

    Automatic Service Request
    The TeleService data necessary for servicing the vehicle are automatically sent to your service partner prior to the service deadline. If possible, the service partner will contact you and a ser ...

    Comfort Access
    Comfort Access enables you to enter your vehicle without needing to hold the remote control in your hand. All you need to do is wear the remote control close to your body, e.g. in your jacket pock ...

    Using the remote control
    General informa Take the remote control with you People or animals left unattended in a parked vehicle can lock the doors from the inside. Always take the remote control with you when leaving th ...