Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Possible commands
    Most menu items on the Control Display can be spoken as commands. The available commands depend on which menu is currently selected on the Control Display. There are short commands for functions o ...

    Display in the instrument cluster
    The selected speed is displayed in the speedometer. ► Green: the system is actively braking the vehicle. ► Orange: the system is on standby. ...

    Supplementary text messages
    You can call up more information, e.g., on the cause of a malfunction and on how to respond, via Check Control. In urgent cases, this information will be shown as soon as the corresponding lamp ...