Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Open the traffic bulletins
    1. "Navigation" 2. "Map" 3. "Traffic Info" First the traffic bulletins for the calculated route are displayed. The traffic bulletins are sorted by their distance ...

    Operating from the outside
    ▷ Via the remote control. ▷ Via the door handles of the driver's and front passenger doors. The following takes place simultaneously when locking/unlocking the vehicle via the remote ...

    Messages
    General information Whether or not text messages and e-mails from the mobile phone are displayed depends on whether transmission from the mobile phone to the vehicle is supported. Text messages an ...