Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Additional functions
    Additional functions are available on the interactive map after the controller is pressed. Additional functions ▷ Select the symbol. "Start guidance" or "Add as another ...

    BMW Info
    Starting destination guidance 1. Select the desired message. 2. "Start guidance" or "Add as another destination" Dialing the number in the message Up to 4 phone numbers c ...

    System limits
    Check the traffic situation as well PDC cannot serve as a substitute for the driver's personal judgment of the traffic situation. Check the traffic situation around the vehicle with your own e ...