Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    External devices
    General information External audio and video devices and digital cameras can be connected to cinch sockets, on the CD/DVD player. Operation takes place on the external device. Due to the large n ...

    Continuing destination guidance
    If the destination was not reached during the last trip, destination guidance can be resumed. "Resume guidance" ...

    Actions in the event of a flat tire
    Normal tires 1. Identify the damaged tire. Do this by checking the air pressure in all four tires. If the tire inflation pressure in all four tires is correct, the Tire Pressure Monitor may not ...