Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Storing music
    General information Music tracks from CDs/DVDs and USB devices can be stored in the music collection on a hard disc in the vehicle and played from there. Audio CD: tracks are converted into a ...

    Active head restraint
    In the event of a rear-end collision with a certain severity, the active head restraint automatically reduces the distance from the head. Reduced protective function ▷ Do not use seat or ...

    Voice operation
    Vehicles equipped with the voice activation system: operation Vehicles not equipped with the voice activation system: depending on the equipment, the mobile phone can be voice operated as descri ...