Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    General information
    The interior lamps, footwell lamps, exit lamps, cargo area lamps and courtesy lamps are controlled automatically. The courtesy lamps have LED lights in the door handles to illuminate the exteri ...

    Deleting messages
    Messages from the Concierge service and My Info can be deleted. Delete a message: 1. "Office" 2. "Messages" 3. Select the desired message. 4. Open "Options". 5. & ...

    The concept
    This system assists the driver in parking parallel to the road. Ultrasound sensors measure parking spaces on both sides of the vehicle. The parking assistant calculates the best possible par ...