Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Check Control
    The conceptThe Check Control monitors vehicle functions and alerts you to any malfunctions in the systems monitored. Such a Check Control message includes indicator and warning lamps in the instru ...

    Apps
    At a glanceCertain software applications of a suitable mobile phone can be integrated into the vehicle. These software applications are displayed on the Control Display. They can be operated via i ...

    Activating/deactivating the functions
    Several menu items are preceded by a checkbox. It indicates whether the function is activated or deactivated. Selecting the menu item activates or deactivates the function. The function is ac ...