Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Closing
    Closing Recessed grips on the inside trim of the tailgate can be used to conveniently pull down the tailgate. Danger of pinching Make sure that the closing path of the tailgate is clear; ot ...

    Software Update
    The vehicle supports various external devices depending on the current software version. With a software update, the vehicle can support new cell phones or new external device, for example. ...

    Additional functions
    Activating/deactivating the additional functions Activate the functions before pairing to be able to use them in the vehicle. Information on suitable mobile phones that support this function. ...