Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    General information
    Front Two different driver's seat, exterior mirror, and steering wheel positions can be stored and retrieved for each remote control. The adjustment of the lumbar support is not stored. Rear ...

    The concept
    Side View provides an early look at cross traffic at blind driveways and intersections. Road users concealed by obstacles to the left and right of the vehicle can only be detected from the drive ...

    Drive-off assistant
    This system supports driving away on gradients. The parking brake is not required. 1. Hold the vehicle in place with the foot brake. 2. Release the foot brake and drive away without delay. Afte ...