Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    What to do if...
    Information on suitable mobile phones. Appointments, tasks, notes, text messages, or e-mails from the mobile phone are not displayed. ▷ The mobile phone is not capable of the missing funct ...

    Functional requirements
    The system must have been initialized when the tire inflation pressure was correct; otherwise, reliable signaling of a flat tire is not ensured. Initialize the system after each correction of th ...

    Activating HDC
    Press the button; the LED above the button lights up. ...