Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Text messages
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    Condition Based Service CBS
    Sensors and special algorithms take into account the driving conditions of your vehicle. Based on this, Condition Based Service determines the maintenance requirements. The system makes it possi ...

    Fuses
    Replacing fuses Never attempt to repair a blown fuse and do not replace a defective fuse with a substitute of another color or amperage rating; this could lead to a circuit overload, ultimate ...