Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Snap-in adapter
    The snap-in adapter is used to: ▷ Hold the mobile phone. ▷ Recharge the battery. ▷ Connect the mobile phone to an outside antenna of the vehicle. This provides for better netwo ...

    Display on the Control Display
    Switching on the backup camera via the iDrive With PDC activated: "Rear view camera" The backup camera image is displayed. The setting is stored for the remote control currently in ...

    Display of special destinations
    List of special destinations: special destinations are arranged by distance and appear with a directional arrow pointing to the special destination. On the split screen, special destinations of t ...