Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Video playback
    Country codesOnly DVDs with the code of the home region can be played back; also refer to the information on your DVD.   Starting playbackFor your own safety, the video image is only displayed ...

    Automatic Service Request
    The TeleService data necessary for servicing the vehicle are automatically sent to your service partner prior to the service deadline. If possible, the service partner will contact you and a ser ...

    Requirements
    ▷ The mobile phone is suitable. ▷ The mobile phone is ready for operation. ▷ Bluetooth is activated in the vehicle, and on the mobile phone. ▷ Bluetooth presettings may need ...