Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Service contract
    ▷ After your contract with BMW Assist has expired, the BMW Assist system can be deactivated by the service center without you having to visit a workshop. After deactivation, an Emergency ...

    Energy recovery
    The energy of motion of the vehicle is converted to electrical energy while coasting. The vehicle battery is partially charged and fuel consumption can be lowered. ...

    Enlarging the cargo area
    The rear seat backrest is divided. You can fold down both sides separately in order to expand the cargo area. BMW X6: before folding the rear seat backrest forward Before folding the rear se ...