Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Starting destination guidance
    1. "Navigation" 2. "Last destinations" 3. Select the destination. 4. "Start guidance" ...

    Route criteria
    General information ► The route calculated can be influenced by selecting certain criteria. ► The route criteria can be changed when the destination is entered and during destination ...

    Locking and unlocking
    Locking and unlocking Pressing the buttons locks and unlocks the doors and the trunk lid when the front doors are closed, but they are not secured against theft. The fuel filler flap remains u ...