Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    General information
    Refuel promptly Refuel no later than at a range of 30 miles/50 km, or operation of the engine is not ensured and damage may occur.◄ ...

    Ambient conditions
    > Say the commands, numbers and letters smoothly and with normal volume, emphasis and speed. > Always speak the commands in the language of the voice activation system. > When selecting a ...

    Automatic climate control
    1 Air distribution, left 2 Temperature, left 3 AUTO program, left 4 Air volume, AUTO intensity, residual heat, left 5 Remove ice and condensation 6 Maximum cooling 7 Display 8 Air volume, A ...