Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer RelationsVehicle not equipped with BMW Assist or BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or
BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Video playback
Country codesOnly DVDs with the code of the home region can be played back; also refer to
the information on your DVD.
Starting playbackFor your own safety, the video image is only displayed ...
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a ser ...
Requirements
▷ The mobile phone is suitable.
▷ The mobile phone is ready for operation.
▷ Bluetooth is activated in the vehicle, and on the mobile phone.
▷ Bluetooth presettings may need ...
