Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    TeleService Battery Guard
    TeleService Battery Guard continually checks the battery charge level of the vehicle. If the battery charge level falls below a certain value, a notification is automatically sent to your service ...

    Planning a trip with intermediate destinations
    New trip A trip can be planned with several intermediate destinations. 1. "Navigation" 2. "Map" 3. Move the controller to the left if necessary. 4. "Guidance" 5. ...

    Contacts
    At a glance Contacts can be created and edited. The contacts from the mobile phone* are displayed as well if this function is supported by the mobile phone. Addresses can be adopted as destinat ...