Roadside Assistance
At a glance
BMW Roadside Assistance* can be contacted if assistance is needed in the event of a breakdown.
Roadside Assistance* can also be contacted via a Check Control message.
Starting Roadside Assistance
Vehicles not equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is displayed. If the mobile phone* is paired, a connection is established to Roadside Assistance.
Vehicles equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless transmission of detailed vehicle data that are important for vehicle diagnosis. These data are transmitted automatically.
After the data are transmitted, the voice connection to Roadside Assistance is re-established.
TeleService Help
TeleService Help enables an in-depth diagnosis of the vehicle by Roadside Assistance via wireless transmission.
TeleService Help can be started after a prompt by Roadside Assistance and the termination of the voice connection.
Starting TeleService Help
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. The engine is running.
4. "TeleService Help"
After completion of TeleService Help, a voice connection is established to Roadside Assistance.
See also:
Snow chains
Fine-link snow chains
Only certain types of fine-link snow chains have
been tested by the manufacturer of your vehicle,
classified as road-safe and recommended.
Consult your service center for mor ...
Managing the favorites
Activating/deactivating the favorites
Favorites can be activated and deactivated
globally and individually.
1. "Satellite radio".
2. "Manage favorites"
3. Select "Acti ...
Reporting safety defects
For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, yo ...