What to do if...

Only a black screen is visible.

  • Switch on the system.

There are no options available on the screen.

  • Replace remote control batteries.

Radio stations or TV channels are grayed out and cannot be selected.

  • Function is limited due to the selected priority.

Change priority.

The DVD does not play.

  • Playback does not begin automatically. Start DVD manually.

The volume of the rear vehicle speakers cannot be adjusted.

  • Sound in the rear is output via the headphones. Change priority if necessary and output sound via vehicle speakers.
    See also:

    What to do if…
    For information on suitable mobile phones. > Appointments, tasks, notes, texts, or emailsfrom the mobile phone are not displayed? The mobile phone is not suitable for the missing function or is ...

    Entry comparison
    Entry of names and addresses: the selection is narrowed down every time a letter is entered and letters may be added automatically. The entries are continuously compared to the data stored in t ...

    Automatic Service Request
    The TeleService data necessary for servicing the vehicle are automatically sent to your service partner prior to the service deadline. If possible, the service partner will contact you and a ser ...