What to do if...

Only a black screen is visible.

  • Switch on the system.

There are no options available on the screen.

  • Replace remote control batteries.

Radio stations or TV channels are grayed out and cannot be selected.

  • Function is limited due to the selected priority.

Change priority.

The DVD does not play.

  • Playback does not begin automatically. Start DVD manually.

The volume of the rear vehicle speakers cannot be adjusted.

  • Sound in the rear is output via the headphones. Change priority if necessary and output sound via vehicle speakers.
    See also:

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, e ...

    Switching the microphone to mute
    When a call is active, the microphone can be muted. 1. "Telephone" 2. "Active calls" 3. "Microphone mute" A microphone that has been switched to mute is automatic ...

    For Canadian customers
    Canadian customers who wish to report a safety- related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510. You can also obtain o ...