Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Calling up the desired speed and distance
    While driving Press the button with the system switched on. In the following cases, the stored speed value is deleted and cannot be called up again: ▷ When the system is switched off ...

    The concept
    The following can be displayed or operated using the buttons and the thumbwheel on the steering wheel and the display in the instrument cluster: ▷ Current audio source. ▷ Programs ...

    Front seat heating
    Switching on Press the button once for each temperature level. The maximum temperature is reached when three LEDs are lit. If the drive is continued within approx. 15 minutes, the seat h ...