Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Switching the microphone to mute
    When a call is active, the microphone can be muted. 1. "Telephone" 2. "Active calls" 3. "Microphone mute" A microphone that has been switched to mute is automa ...

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, e ...

    Data transfer
    During the updating of BMW services, display the status of the data transfer. 1. "BMW Assist" or "ConnectedDrive". 2. "Options" Open. 3. "Data transfer" ...