Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Low beams
    Switch position with the ignition switched on: the low beams light up. ...

    What to do if...
    Information on suitable mobile phones. The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle ...

    Indicator lamps without text messages
    The following indicator lamps notify you that certain functions are active: Symbol Function or system Parking brake set Canada: parking brake set High beams/headlamp flasher Front fog lamps ...