Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    At a glance
    These overviews of buttons, switches and displays are intended to familiarize you with your vehicle. You will also become quickly acquainted with the available control concepts and options. ...

    Switching on/off
    Press the button. On: the LED lights up. Off: the LED goes out. The system can issue warnings at speeds above approx. 40 mph/65 km/h. The state is stored for the remote control currentl ...

    Malfunction
    Comfort Access may not function properly if it experiences interference from external sources such as mobile phones, metal objects, overhead power lines, transmission towers, etc. In this case, ...