Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.
Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations".
3. "Start service"
See also:
A-Z search
1. "A-Z search"
2. "Town/City"
3. Select or enter the town/city.
4. "Category"
5. Select the category.
6. "Category details"
For some special destinations ...
Removing the remote control from the ignition lock
Do not forcibly pull the remote control out
of the ignition lock
Do not forcibly pull the remote control out of the
ignition lock as this may cause damage.◀
Before removing the remote c ...
Message from the Concierge service
Storing an address
1. Select the desired message.
2. "Options" Open.
3. "Store contact in vehicle"
Selecting additional functions
Additional functions are available when a mes ...