Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Initiating an Emergency Request
    1. Press the cover briefly to open it. Initiating an Emergency Request 2. Press the SOS button until the LED in the button lights up. ▷ The LED lights up: an Emergency Request was initi ...

    Climate control operation on the headliner
    Temperature Turn the wheel to set the desired temperature. Air volume Press the left or right side of the button: decrease or increase air volume. LEDs indicate the intensity of the air s ...

    Video playback
    Country codes Only DVDs with the code of the home region can be played back; also refer to the information on the DVD. Playback The video image is displayed on the front Control Display up ...