Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Display in the instrument cluster
    The selected speed is displayed in the speedometer. ▷ Green: the system is actively braking the vehicle. ▷ Orange: the system is on standby. ...

    At a glance
    Contacts can be created and edited. The contacts from the mobile phone are displayed as well if this function is supported by the mobile phone. The addresses can be adopted as destinations for ...

    What to do if...
    Only a black screen is visible. Switch on the system. There are no options available on the screen. Switch over between the display screens. Radio stations or TV channels are grayed out ...