Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Drive-off assistant
    This system supports driving away on gradients. The parking brake is not required. 1. Hold the vehicle in place with the foot brake. 2. Release the foot brake and drive away without delay. Depen ...

    Adjusting the ventilation temperature
    This function can be used to adjust the air temperature for the upper body region. 1. "Settings" 2. "Climate" 3. "Driver ventilation" or "Front passenger vent ...

    Switching spoken instructions on/off
    The setting is stored for the remote control currently in use. 1. "Navigation" 2. "Map" 3. "Voice instructions" Repeating spoken instructions 1. "Navigatio ...