Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Operating from the outside
    ▷ Via the remote control. ▷ Via the door handles of the driver's and front passenger doors. The following takes place simultaneously when locking/unlocking the vehicle via the remote ...

    The concept
    The vehicle can be accessed without activating the remote control. All you need to do is to have the remote control with you, e.g., in your jacket pocket. The vehicle automatically detects the r ...

    CD/multimedia
    Vehicle equipment All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not avai ...