Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Switching on/off manually
    Press the button. ▷ On: the LED lights up. ▷ Off: the LED goes out. If Top View is displayed, switch on the backup camera via the iDrive, ...

    Automatic transmission: transporting your vehicle
    Note Your vehicle is not permitted to be towed. Therefore, contact a service center in the event of a breakdown. Do not have the vehicle towed Have your vehicle transported on a loading platf ...

    Changing between panels
    After a menu item is selected, e.g., "Radio", a new panel is displayed. Panels can overlap. ► Move the controller to the left. The current panel is closed and the previous panel ...