Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Sport program and manual mode M/S
    Activating the sport program Activating the sport program Push the selector lever to the left out of transmission position D. The Sport program is activated and DS is displayed in the instrum ...

    Activating/deactivating the functions
    Several menu items are preceded by a checkbox. It indicates whether the function is activated or deactivated. Selecting the menu item activates or deactivates the function. The function is act ...

    Mobile communication devices in the vehicle
    Mobile communication devices in the vehicle It is not recommended to use mobile phones, such as mobile phones without a direct connection to an external aerial in the vehicle's passenger comp ...