Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Concierge service
    General informationThe Concierge service of BMW Assist will inform you, for example, about upcoming events, filling station, or hotels and supplies you with their phone numbers and addresses. Many ...

    Automatic Hold
    The concept This system assists the driver by automatically setting and releasing the brake, such as when moving in stop-and-go traffic. The vehicle is automatically held in place when it is s ...

    Using the door lock
    General information Locking from the outside Do not lock the vehicle from the outside if there are people in it, as the vehicle cannot be unlocked from inside without special knowledge. The ...