Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations".
3. "Start service"
See also:
Installing child restraint fixing
systems
Before mounting
If the rear seat backrests are adjustable:
Before mounting child restraint fixing systems,
return all of the rear seat backrests to the basic
position.
Notes
Manufacturer's in ...
Filtering the message list
The message list can be filtered when more than
one type of message exists.
1. "Filter:"
2. Select the type of message.
▷ "All"
All messages are displayed.
▷ & ...
Malfunction
Comfort Access may not function properly if it
experiences interference from local radio waves,
e.g., mobile phones.
If this occurs, open or close the vehicle using the
buttons on the remote co ...
