Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations".
3. "Start service"
See also:
Concierge service
General informationThe Concierge service of BMW Assist will inform you, for example, about upcoming
events, filling station, or hotels and supplies you with their phone numbers and
addresses. Many ...
Automatic Hold
The concept
This system assists the driver by automatically
setting and releasing the brake, such as when
moving in stop-and-go traffic.
The vehicle is automatically held in place when
it is s ...
Using the door lock
General information
Locking from the outside
Do not lock the vehicle from the outside if
there are people in it, as the vehicle cannot be
unlocked from inside without special knowledge.
The ...
