Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Capacities
    ...

    Determining the load limit
    1. Locate the following statement on your vehicle’s placard*: The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, damage to the vehicle and un ...

    Approved mobile phones
    Details on which mobile phones and external devices with a Bluetooth interface are supported by the mobile phone preparation package can be obtained at www.bmwusa.com/bluetooth. Displaying the ...