Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Displays in instrument cluster
    Displays in instrument cluster 1 Stored desired speed ▷ Green: the system is active. ▷ Orange: the system is interrupted. 2 Lights up yellow: vehicle detected ahead Display also ...

    Requirements
    ▷ The mobile phone is suitable. ▷ The mobile phone is ready for operation. ▷ Bluetooth is activated in the vehicle and on the mobile phone. ▷ Bluetooth presettings may nee ...

    Condensation under the parked vehicle
    When using the automatic climate control, condensation water develops that exits underneath the vehicle. Therefore, traces of condensed water under the vehicle are normal. ...