Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Driving through water
    Maximum water depth: ▷ BMW X5: 20 inches/50 cm. ▷ BMW X6: 17 inches/45 cm. Adhere to water depth and speed limitations Only drive through water up to the above-mentioned depth at n ...

    Storage tray for front cupholders
    The cupholder with the storage tray can be used for additional storage. To do this, place the storage tray in the cupholder. Only use the storage tray for small objects, such as keys or the rem ...

    TRACTION
    When TRACTION is active, the vehicle has maximum traction on loose road surfaces. DTC Dynamic Traction Control, refer to page 105, is activated. Driving stability is limited during acceleration ...