Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Continuing destination guidance
    If the destination was not reached during the last trip, destination guidance can be resumed. "Resume guidance" ...

    Resetting the tone settings
    1. "CD/Multimedia", "Radio" or "Settings" 2. "Tone" 3. "Reset" ...

    Requirements
    ▷ The mobile phone is suitable. ▷ The mobile phone is ready for operation. ▷ Bluetooth is activated in the vehicle and on the mobile phone. ▷ Bluetooth presettings may nee ...