Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    The concept
    Personal Profile concept You can set several of your vehicle's functions to suit your personal needs and preferences. ▷ The settings are automatically saved in the profile currently activa ...

    Show contact pictures
    Pictures stored with the contacts are stored in the vehicle when the mobile phone is connected to the vehicle. The number of transmitted pictures depends on the mobile phone. The mobile phone ...

    Setting the language
    Press and hold the control button for approx. 12 to 13 seconds. Briefly press the control button again to switch between English "E" and German "O". The setting is stored au ...