Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Switching on/off
    Press the button. ▷ On: the LED lights up. ▷ Off: the LED goes out. The system can issue warnings at speeds above approx. 30 mph/50 km/h. The state is stored for the remote contro ...

    Services status
    Displaying available services Display of all services available in the vehicle. 1. "BMW Assist" or "ConnectedDrive". 2. "Service Status". 3. "Available services& ...

    The concept
    The automatic engine start-stop function helps save fuel. The system switches off the engine during a stop, e. g., in a traffic congestion or at traffic lights. The ignition remains switched on. ...