Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    System limits
    Speed range Best results are achieved when using the system on well-developed roads and highways. The desired speed can be selected between 20 mph/30 km/h to 110 mph/180 km/h. The system can a ...

    Active seat
    Active seat The seat cushion is actively varied by alternately raising and lowering the right and left half of the seat cushion. This reduces muscular tension and fatigue to help prevent lowe ...

    Exporting/importing contacts
    Contacts can be exported and imported via the Personal Profile.  The contacts stored in the vehicle are exported, but not those from the mobile phone. ...