Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Power failure
    After a temporary power loss, some equipment needs to be reinitialized. Individual settings need to be reprogrammed: ▷ Seat and mirror memory: store the positions again. ▷ Time: upd ...

    Changing the station
    Press the button. ...

    What to do if...
    The current transmission position cannot be displayed? The vehicle is located in an unrecognized region, is in a poor reception area, or the system is currently determining the position. ...