Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive".
2. "Customer Relations".
3. "Start service"
See also:
Automatic update
About twice a year, Sirius performs an update of
the channel names and positions. The update
takes place automatically and may take several
minutes. ...
System limits
Check the traffic situation as well
Check the traffic situation around the vehicle
with your own eyes. Otherwise, an accident
could result from road users or objects located
outside the pictur ...
Resuming the original route
If the route section should no longer be bypassed:
1. "Navigation"
2. "Route information"
3. "New route for:"
4. "Remove blocking" ...
