Calling Customer Relations

Vehicle not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicle not equipped with BMW Assist
Vehicle not equipped with BMW Assist or TeleService

Vehicle equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Radio ready state
    Activate radio ready state: When the ignition is switched off: press ON/ OFF button on the radio. When the engine is running: press START/ STOP button. Some electronic systems/power con ...

    Notes
    Steam jets or high-pressure washers>? When using steam jets or high-pressure washers, hold them a sufficient distance away and use a maximum temperature of 140 ℉/ 60 ℃. Holdin ...

    Determining the load limit
    Determining the load limit 1. Locate the following statement on your vehicle’s placard: ▷ The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, d ...