Calling Customer Relations

Vehicle not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicle not equipped with BMW Assist
Vehicle not equipped with BMW Assist or TeleService

Vehicle equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Rear window defroster
    Press the button. The rear window defroster switches off automatically after a certain period of time. Depending on the vehicle equipment, upper wires are used as an antenna and are not part of ...

    Enabling operation in the rear
    Only possible via the iDrive in the front. 1. "Settings" 2. "Allow rear control" 3. Select the desired priority. ...

    Notes on Emergency Requests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a teleph ...