Calling Customer Relations

Vehicle not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicle not equipped with BMW Assist
Vehicle not equipped with BMW Assist or TeleService

Vehicle equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    General information
    Take the remote control with you Take the remote control with you when leaving the vehicle so that children, for example, cannot start the engine. Set the parking brake and further sec ...

    Load
    BMW X5: BMW X5 BMW X6: BMW X6 The maximum load is the sum of the weight of the occupants and the cargo. The greater the weight of the occupants, the less cargo that can be transported. ...

    What to do if...
    Information on suitable mobile phones The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle ...