Calling Customer Relations
Vehicle not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicle not equipped with BMW Assist
or TeleService
Vehicle equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
What to do if...
Information on suitable mobile phones
The mobile phone could not be paired or connected.
▷ Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in the
vehicle ...
Steering wheel heating
Switching on/off
Switching on/off
Press the button.
▷ On: the LED lights up.
▷ Off: the LED goes out. ...
Maximum cooling
Press the button.
The system is set to the lowest temperature,
maximum air volume and recirculatedair
mode.
Air flows out of the vents for the upper body region.
Open them for this purpose.
...
