Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Services offered
    ▷ Emergency Request: when you press the SOS button, a connection to the BMW Assist Response Center is established. The BMW Assist Response Center then speaks with you and takes further s ...

    Status display
    The current status of the Flat Tire Monitor can be displayed on the Control Display, e.g., whether or not the FTM is active. 1. "Vehicle Info" 2. "Vehicle status" 3. " ...

    Entering a phone number
    Dialing a number 1. "Telephone" 2. "Dial number" 3. Select the digits individually. 4. Select the symbol. The phone number can also be entered by voice. ...