Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    At a glance
    General informationContacts, appointments, tasks, notes, text messages, and emailscan be displayed using the Control Display if the mobile phone compatibly supports these functions and the require ...

    Requirements
    Equipment version with full preparation package mobile phone. An Emergency Request can be made, even if no mobile phones are paired with the vehicle. BMW Assist is activated. The radio ...

    Voice phone book
    Depending on how your vehicle is equipped, it may be necessary to create your own voice phone book. The entries must be entered using voice activation and are separate from the memory in the ...