Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    What to do if...
    Information on suitable mobile phones. Appointments, tasks, notes, text messages, or e-mails from the mobile phone are not displayed. The mobile phone is not capable of the missing function ...

    Important features in the engine compartment
    Important features in the engine compartment 1 Jump-starting, negative terminal 2 Vehicle identification number 3 Washer fluid reservoir 4 Jump-starting, positive terminal 5 Engine compartment ...

    Pinch protection system
    If the closing force when closing the glass sunroof exceeds a certain value, the closing movement is stopped, beginning at approximately the middle of the opening in the roof, or from the tilt ...