Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Opening the favorites
    If an activated favorite is played back, the following message appears for approx. 20 seconds: "Favorite alert!". "Favorites" Select the symbol while the message is shown. ...

    Deleting messages
    Messages from the Concierge service and My Info can be deleted. Delete a message: 1. "Office" 2. "Messages" 3. Select the desired message. 4. Open "Options". 5. & ...

    Unbuckling the belt
    1. Hold the belt firmly. 2. Press the red button in the belt buckle. 3. Guide the belt back into its reel. ...