Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Transmission positions
    D Drive, automatic position Position for normal vehicle operation. All forward gears are available. R is Reverse Select only when the vehicle is stationary. N is Neutral Use in automatic car wa ...

    Malfunction
    HDC is temporarily unavailable in the following situations due to a high brake temperature: ▷ The LED in the button and the display HDC go out during HDC operation. ▷ The LED in the ...

    Following the initial pairing
    The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. The phone book entries of the telephone ...