Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.
See also:
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a servic ...
Car care products
BMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the ...
Condition Based Service CBS
Sensors and special algorithms take into account
the driving conditions of your vehicle.
Based on this, Condition Based Service determines
the maintenance requirements.
The system makes it possi ...