Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    What to do if...
    Information on suitable mobile phones. The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle ...

    Removing and inserting
    Cargo cover without partition net: Removing The cover can be removed to load bulky luggage. Reach under the cover and turn it upward, arrows. Pull the cover back horizontally. Cargo cover ...

    Pedestrian detection
    The pedestrian detection and warning system only operates in darkness and only when a heat image is displayed. Warm objects that are similar in shape to human beings are detected by the syste ...