Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Actions in the event of a flat tire
    Run-flat tires You can continue driving with a damaged tire at speeds up to 50 mph/80 km/h. Do not continue driving without run-flat tires If the vehicle is not equipped with run-flat tires ...

    Automatic Service Request
    The TeleService data necessary for servicing the vehicle are automatically sent to your service partner prior to the service deadline. If possible, the service partner will contact you and a ser ...

    Changing the list view
    The list view changes every time the first symbol on the navigation bar is pressed. Information on the channel is displayed ...