Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Condition Based Service CBS
    Sensors and special algorithms take into account the driving conditions of your vehicle. Based on this, Condition Based Service determines the maintenance requirements. The system makes it possi ...

    Data memory
    Your vehicle records data relating to vehicle operation, faults and user settings. These data are stored in the remote control and can be read out with suitable devices, particularly when the vehic ...

    Malfunction
    In the event of a failure or malfunction of the parking brake, secure the vehicle against rolling using a wheel chock, for example, when leaving it. ...