Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Text messages
    Text messages in combination with a symbol in the instrument cluster explain a Check Control message and the meaning of the indicator and warning lamps. ...

    On the front passenger seat
    After installing a child restraint fixing system on the front passenger seat, ensure that the front and side airbags on the front passenger side are deactivated. Deactivating the front passen ...

    Using BMW TeleService
    BMW TeleService are typically activated in the vehicle. Even if the BMW TeleService are not active, a voice contact to Roadside Assistance is still possible. To continue using or to deactivate ...