Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Safety
    Standard safety features include antilock brakes, an electronic stability system, side-impact airbags for the front seats, side curtain airbags for both rows, and active front head restraints. F ...

    For Canadian customers
    Canadian customers who wish to report a safety- related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510. You can also obtain o ...

    Use coasting conditions
    When approaching a red light, take your foot off the accelerator and let the vehicle coast to a halt. On a downhill gradient, take your foot off the accelerator and let the vehicle roll. The flo ...