Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Emergency Request
    Requirements ► Equipment version with full preparation package mobile phone. An Emergency Request can be made, even if no mobile phones are paired with the vehicle. ► BMW Assist i ...

    Contacts
    Note If equipped with full mobile phone preparation package. At a glance Contacts can be created and edited. The contacts from the mobile phone are displayed as well if this function is suppo ...

    Traffic bulletins on the map
    "Traffic conditions/gray map" Active: indication on the control display is switched to shades of gray. This enables a better view of the traffic bulletins. Day/night mode is not taken ...