Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Tow fitting
    The screw-in tow fitting should always be carried in the vehicle. It can be screwed in at the front or rear of the BMW. It is located in the container on the inside of the trunk lid. Tow fit ...

    Removing the ski bag
    The ski bag can be removed entirely, e.g., to dry quickly or to use other inserts. 1. Pull the handle forward and lift the ski bag out. 2. Close the cover in the cargo area. More information ...

    Buttons at a glance
    1. System on/off, interrupt 2. Resume speed 3. Store speed 4. Reduce distance 5. Store, maintain/change speed 6. Increase distance ...