Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Service and warranty
    We recommend that you read this publication thoroughly. Your vehicle is covered by the following warranties: ▷ New Vehicle Limited Warranty. ▷ Rust Perforation Limited Warranty. ...

    What to do if...
    Information on suitable mobile phones. The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle ...

    Condition Based Service CBS
    Sensors and special algorithms take into account the driving conditions of your vehicle. Based on this, Condition Based Service determines the maintenance requirements. The system makes it possi ...