Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Deactivating DSC: DSC OFF
    When DSC is deactivated, driving stability is reduced during acceleration and when driving in bends. To increase vehicle stability, activate DSC again as soon as possible. Deactivating DSC ...

    Services offered
    ▷ Emergency Request: when you press the SOS button, a connection to the BMW Assist Response Center is established. The BMW Assist Response Center then speaks with you and takes further s ...

    The concept
    DSC prevents traction loss in the driving wheels when driving away and accelerating. DSC also recognizes unstable vehicle conditions, such as fishtailing or nose-diving. Subject to physical lim ...