Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW As ...
Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are supported
by the mobile phone preparation package
can be obtained at www.bmwusa.com/bluetooth.
Displaying the ...
Indicator/warning lamps
The indicator lamp flashes: DSC controls
the drive forces and brake forces.
The indicator lamp lights up: DSC has
failed. ...
