Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Environmental conditions
    Say the commands, numbers, and letters smoothly and with normal volume, emphasis, and speed. Always say commands in the language of the voice activation system. When selecting a radio ...

    Malfunction
    The yellow warning lamp flashes and then lights up continuously. A Check Control message is displayed. No flat tire can be detected. Display in the following situations: ▷ A wheel wit ...

    Sound output
    Switching on/off When the ignition is switched off: press ON/OFF button on the radio. Muting When the ignition is switched on or the engine is running: press the ON/OFF button on the radio. ...