Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Example: dialing a phone number
    1. Briefly press the button on the steering wheel. 2. ›Dial number‹ The system says: »Please say the number« 3. E.g., ›123 456 790‹ The system says: »123 456 790. Continue? « 4. ›Dial‹ T ...

    Service and Warranty Information Booklet for US models and Warranty and Service Guide Booklet for Canadian models
    Please consult your Service and Warranty Information Booklet for US models and Warranty and Service Guide Booklet for Canadian models for additional information on service requirements. Mainten ...

    Settings and playback functions for audio CDs
    1. Select "SET". 2. Press the button. Settings and playback functions for audio CDs 3. Make the settings with the remote control: ▷ "Tone": ▷ "Treble / B ...