Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Active Protection - preventative occupant protection
    The Active Protection safety package is making its debut in the new BMW 3-Series Sedan under the banner of BMW ConnectedDrive. This assistance system is activated shortly after the driver pulls aw ...

    Deactivating the system
    ▷ When driving, press the lever up or down twice. ▷ When stationary, do the same while depressing the brake pedal. ▷ Switch off the ignition. The displays go out, and the stor ...

    The concept
    Mobile phones or other external devices such as audio players can be connected to the vehicle via Bluetooth. Bluetooth® is a registered trademark of Bluetooth ® SIG, Inc. After these devices a ...