Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Service requirements
    Service requirements The remaining driving distance and the date of the next scheduled service are displayed briefly immediately after you start the engine or switch on the ignition. The cur ...

    General information
    Overloading the vehicle To avoid exceeding the approved carrying capacity of the tires, never overload the vehicle. Overloading can lead to overheating and increases the rate at which damage deve ...

    Managing a subscription
    To be able to enable or unsubscribe from the channels, you must have reception. It is usually at its best when you have an unobstructed view of the sky. The channel name is displayed in the st ...