Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Enabling operation in the rear
    Only possible via the iDrive in the front. 1. "Settings" 2. "Allow rear control" 3. Select the desired priority. ...

    Radar sensor
    Position Radar sensor Dirty or covered sensor A dirty or covered sensor may hinder the detection of vehicles. ▷ If necessary, clean the radar sensor. Remove layers of snow and ice care ...

    Air volume, manual
    You can vary the air volume by pressing on the corresponding side. You can reactivate the automatic mode for the air flow rate with the AUTO button. ...