Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    BMW X5: rear seats and 3rd row seats Adjusting the height
    BMW X5: rear seats and 3rd row seats Adjusting the height ▷ To raise: pull. ▷ To lower: press the button, arrow 1, and push the head restraint down. In vehicles equipped with 3rd ro ...

    Requirements
    ▷ A suitable mobile phone is paired with the vehicle and connected. In some mobile phones, data access must be confirmed on the mobile phone. ▷ The time, time zone, and date, refer ...

    System limits
    Speed range Best results are achieved when using the system on well-developed roads and highways. The desired speed can be selected between 20 mph/30 km/h to 110 mph/180 km/h. The system can al ...