Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Deleting all stored programs
    Press the left and right memory buttons for approx. 20 seconds until the LED flashes rapidly. All stored programs are deleted. The programs cannot be deleted individually. ...

    Playing a supporting role: innovative new 8-speed automatic transmission.
    All new BMW 5-Series models will feature an 8-speed automatic transmission, which brings smooth shifting, sportiness and efficiency to new levels of perfection. Compared to the exemplary 6-speed a ...

    Maintaining/storing the speed
    Press the button. When the system is switched on, the current speed is maintained and stored as the desired speed. It is displayed in the speedometer and briefly displayed in the instrument c ...