Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    What to do if...
    Information on suitable mobile phones, refer to page 204. Appointments, tasks, notes, text messages, or e-mails from the mobile phone are not displayed. ► The mobile phone is not capable ...

    Parking lamps/low beams,headlamp control
    General information Switch position: 0, , If the driver door is opened with the ignition switched off, the exterior lighting is automatically switched off at these switch settings. Parking lamps ...

    Service Request
    At a glance Sends information to your service partner to request the arrangement of a service appointment. The TeleService data is transmitted during a Service Request. If possible, your service ...