Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Destination guidance with trafficbulletins
    General information Detour suggestions from the navigation system can be manually accepted in the semi-dynamic destination guidance. In the dynamic destination guidance, they are automatically acc ...

    Specifying the street
    If the system does not recognize the street, one of the following pieces of information is displayed: ▷ A street name in the vicinity. ▷ The county. ▷ The coordinates of the des ...

    Warning of people in danger
    If the system detects a person in the defined area in front of the vehicle and if there is the danger of a collision with this person, a warning symbol appears in the Control Display and Hea ...