Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Rear operation
    The control unit is located in the center console in the rear. Rear operation 1. Temperature, left rear seating area 2. AUTO program 3. Display 4. Temperature, right rear seating area 5. Sea ...

    General driving notes
    Close the trunk lid Only drive with the trunk closed. Failure to do so may endanger passengers or other road users or may damage the vehicle in the event of an accident or a braking and evasive ma ...

    Selecting channels
    You can only listen to enabled channels. The selected channel is stored for the remote control currently in use. Via the iDrive 1. "Radio" 2. "Satellite radio" 3. Select &qu ...