Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Safety switch
    The safety switch in the driver's door can be used to prevent children, for example, from opening and closing the rear windows using the switches in the rear. Switching on and off Press the b ...

    Concierge service
    General informationThe Concierge service of BMW Assist will inform you, for example, about upcoming events, filling station, or hotels and supplies you with their phone numbers and addresses. Many ...

    Operating from the outside
    ▷ Via the remote control. ▷ Via the door lock. ▷ In cars with Comfort Access, via the door handles. The following takes place simultaneously when locking/unlocking the vehicle ...