Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Charging the battery
    In the vehicle, only charge the battery via the terminals, in the engine compartment with the engine off. ...

    General information
    Additional information can be displayed on the right side of the split screen, e.g., information from the computer. In the divided screen view, the so-called split screen, this information rema ...

    Removing the remote control from the ignition lock
    Do not forcibly pull the remote control out of the ignition lock Do not forcibly pull the remote control out of the ignition lock as this may cause damage.◀ Before removing the remote c ...