Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Special destinations
    You can search for a special destination, e.g. a hotel or place of interest, and start destination guidance to the corresponding location. The scope of information provided depends on the partic ...

    Operating concept
    Various functions can be called up by pressing the control button with a pointed object, such as the tip of a ballpoint pen or similar object. The following setting options are displayed in succ ...

    Vehicle equipm
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, e ...