Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Messages
    General informationThe displaying of text messages and emailsfrom the mobile phone depends on whether the mobile phone supports transmission into the vehicle from the mobile phone. Text messages a ...

    General information
    The BMW Assist Concierge service offers information on events, gas stations, and hotels, and provides phone numbers and addresses. Hotels can be booked directly by the BMW Assist Concierge ser ...

    Tire identification marks
    Tire size 255/50 R 19 103 Y 255: nominal width in mm 50: aspect ratio in % R: radial tire code 19: rim diameter in inches 103: load rating, not for ZR tires Y: speed rating, before the R on ZR ...