Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Socket for OBD Onboard Diagnosis
    There is an OBD socket on the driver's side for checking the primary components in the vehicle emissions. Emissions ▷ The warning lamp lights up: Emissions are deteriorating. Have th ...

    Sitting safely
    The ideal seating position can make a vital contribution to relaxed, fatigue-free driving. The seating position plays an important role in an accident in combination with: ▷ Safety belts. ...

    Tow-starting
    Automatic transmission Do not tow-start the vehicle. Due to the automatic transmission, the engine cannot be started by tow-starting. Have the cause of the starting difficulties remedied. Manual ...