Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Requirements
    ▷ Subscription to the optional Convenience Plan. ▷ The date setting on the Control Display is current. ▷ The vehicle is located within wireless network coverage. ...

    Radio ready state
    Individual electrical consumers can operate. The time and the external temperature are displayed in the instrument cluster. Radio ready state is switched off automatically: ▷ When the remot ...

    The concept
    DSC prevents traction loss in the driving wheels when driving away and accelerating. DSC also recognizes unstable vehicle conditions, such as fishtailing or nose-diving. Subject to physical lim ...