Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Malfunctions
    Steering wheel vibration Frequent activation of the steering wheel vibration causes the system to overheat. This causes the lane departure warning to become deactivated. Let the system cool and ...

    Calling up information on the info display
    Press the computer button on the turn signal lever. Information is displayed on the info display of the instrument cluster. ...

    Data memory
    Your vehicle records data relating to vehicle operation, faults and user settings. These data are stored in the remote control and can be read out with suitable devices, particularly when the ve ...