Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Saying commands
    Activating voice activation system1.  Press the button on the steering wheel. 2.  Wait for the acoustic signal. 3.  Say the command.   This symbol on the Control Display and ...

    Adaptive light control
    The concept Adaptive light control is a variable headlamp control system that enables dynamic illumination of the road surface. Depending on the steering angle and other parameters, the light f ...

    The concept
    The vehicle can be accessed without activating the remote control. All you need to do is to have the remote control with you, e.g., in your jacket pocket. The vehicle automatically detects the ...