Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Software Update
    The vehicle supports various external devices depending on the current software version. With a software update, the vehicle can support new cell phones or new external device, for example. ...

    Deactivating/activating DTC Dynamic Traction Control
    Activating the Dynamic Traction Control DTC provides maximum traction on loose ground. Driving stability is limited during acceleration and when driving in bends. Activating DTC Activating DT ...

    Storing music
    General information Music tracks from CDs/DVDs and USB devices can be stored in the music collection on a hard disc in the vehicle and played from there. ▷ Audio CD: tracks are converted i ...