Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Power failure
    After a temporary power loss, some equipment needs to be reinitialized. Individual settings need to be reprogrammed: ▷ Seat, mirror, and steering wheel memory: store the positions again. ...

    Reprogramming individual buttons
    1. Switch on the ignition. 2. Press and hold the interior rearview mirror button to be programmed. 3. As soon as the interior rearview mirror LED starts flashing slowly, hold the hand-held transm ...

    Roadside parking lamps
    The vehicle can be illuminated on one side. Switching on With the ignition switched off, press the lever either up or down past the resistance point for approx. 2 seconds. Switching off Brie ...