Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Concierge service
    General informationThe Concierge service of BMW Assist will inform you, for example, about upcoming events, filling station, or hotels and supplies you with their phone numbers and addresses. Many ...

    Buckling the belt
    Buckling the belt Make sure you hear the latch plate engage in the belt buckle. ...

    Timeshift
    Approx. one hour of the program being broadcast on the channel currently being listened to is stored in a buffer. Prerequisite: the signal must be available. The stored audio track can be playe ...