Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Oil types
    Note No oil additives Oil additives may lead to engine damage. Approved oil types Your service center can advise you on which engine oils have been approved by the manufacturer of your vehicl ...

    Audio playback
    Selecting the track using the button Press the button repeatedly until the desired track is played. Selecting a track via iDrive Audio CDs Select the desired track to begin playback. CDs/D ...

    Calling up the desired speed and distance
    While driving Press the button with the system switched on. In the following cases, the stored speed value is deleted and cannot be called up again: ▷ When the system is switched off. & ...