Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    General information
    Overloading the vehicle To avoid exceeding the approved carrying capacity of the tires, never overload the vehicle. Overloading can lead to overheating and increases the rate at which damage de ...

    Assistance functions
    Functional requirement The backup camera is switched on. The trunk lid is fully closed. Pathway lines Can be shown in the backup camera image when in transmission position R. Help ...

    Under the hood
    Do not work on the car unless you possess the necessary technical knowledge. If you are unfamiliar with the statutory guidelines, have any work on the vehicle performed only by a BMW center or b ...