Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Load
    Load The maximum load is the sum of the weight of the occupants and the cargo. The greater the weight of the occupants, the less cargo that can be transported. ...

    What to do if...
    Information on suitable mobile phones. The mobile phone could not be paired or connected. Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle an ...

    Concierge service
    General information The BMW Assist Concierge service offers information on events, gas stations or hotels, and provides phone numbers and addresses. Hotels can be booked directly by the BMW Assis ...