Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Reverse gear
    Select only when the vehicle is stationary. When the gearshift lever is pressed to the left, a slight resistance needs to be overcome. ...

    Reprogramming individual buttons
    1. Switch on the ignition. 2. Press and hold the interior rearview mirror button to be programmed. 3. As soon as the interior rearview mirror LED starts flashing slowly, hold the hand-held tra ...

    Adjusting the volume
    1. "CD/Multimedia", "Radio" or "Settings". 2. "Tone". 3. "Volume settings". 4. Select the desired volume setting. 5. To adjust: turn the control ...