Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed.
If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Vehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle, ...
Other services from BMW ConnectedDrive
New BMW 3-Series Sedan customers can order a selection of innovative remote
functions from BMW ConnectedDrive designed to provide the driver with
personalised assistance and therefore enhanced com ...
The concept
The system is functional at speeds beginning at
approx. 20 mph/30 km/h.
It maintains the speed that was set using the
control elements on the steering wheel.
The system brakes on downhill gradie ...
