Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Services status
    Displaying available services Display of all services available in the vehicle. 1. "BMW Assist" or "ConnectedDrive" 2. "Service Status" 3. "Available services&qu ...

    Using voice activation
    Activating the voice activation system 1. Press the button on the steering wheel. 2. Wait for the signal. 3. Say the command. The command is displayed in the instrument cluster. This symb ...

    Switching on automatically
    Select transmission position R with the engine running. The images from Top View and PDC are displayed when the system has been switched on using iDrive. ...