Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Notes
    Use while driving If on a rare occasion it is necessary to use the parking brake while driving, do not use excessive force when applying it. When using it, keep the button on the lever dep ...

    BMW X5 with BMW Advanced Diesel:

    required fuel
    Ultra-Low Sulfur Diesel The engine of your BMW is designed for diesel with a low sulfur content: Ultra-low sulfur diesel ASTM D 975-07a. Only refuel with ultra-low sulfur diesel. The percentag ...

    Retreaded tires
    The manufacturer of your vehicle does not recommend the use of retreaded tires. Retreaded tires Possibly substantial variations in the design and age of the tire casing structures can limit ...