Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic locking
    The setting is stored for the remote control currently in use. 1. "Settings" 2. "Door locks" 3. Select the desired function: ► "Lock if no door is opened" T ...

    Ultrasound sensors
    The ultrasounds sensors used to measure parking spaces are located in the side turn signals. To ensure full operability: ▷ Keep the sensors clean and free of ice. ▷ When using high- ...

    Requirements
    ▷ The mobile phone is suitable. ▷ The mobile phone is ready for operation. ▷ Bluetooth is activated in the vehicle, and on the mobile phone. ▷ Bluetooth presettings may need ...