Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    General information
    BMW Assist provides you with certain services, e.g., transmission of the position data of your vehicle to the BMW Assist Response Center if an Emergency Request* has been initiated. Many BMW As ...

    Approved mobile phones
    Details on which mobile phones and external devices with a Bluetooth interface are supported by the mobile phone preparation package can be obtained at www.bmwusa.com/bluetooth. Displaying the ...

    Indicator/warning lamps
    The indicator lamp flashes: DSC controls the drive forces and brake forces. The indicator lamp lights up: DSC has failed. ...