Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Assist system information
    Display on the Control Display Information on the Assist system can be displayed by activating Assist on the Control Display. 1. "Settings" 2. "Control display" 3. "Driv ...

    Automatic headlamp control
    Switch position : the low beams are switched on and off automatically, e.g., in tunnels, in twilight or if there is precipitation. The LED next to the symbol lights up. A blue sky with the s ...

    Connecting a particular mobile phone
    If more than one mobile phone is detected by the vehicle, the mobile phone at the top of the list is connected. If a different detected cell phone is connected with the vehicle. A different mobi ...