Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Tire identification marks
    Tire size 255/50 R 19 103 Y 255: nominal width in mm 50: aspect ratio in % R: radial tire code 19: rim diameter in inches 103: load rating, not for ZR tires Y: speed rating, before the R on ZR ...

    Condition Based Service CBS
    Sensors and special algorithms take into account the driving conditions of your vehicle. Based on this, Condition Based Service determines the maintenance requirements. The system makes it possi ...

    Preselecting activation times
    1. "Settings" 2. "Climate" 3. "Activate Timer 1" or "Activate Timer 2" 4. "Timer 1:" or "Timer 2:" Preselecting activation times 5. S ...