Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    General information
    Instructions for voice activation system. To have the available spoken instructions read out loud: ›Voice commands‹ ...

    Changing between panels
    After a menu item is selected, e.g., "Radio", a new panel is displayed. Panels can overlap. ► Move the controller to the left. The current panel is closed and the previous panel ...

    Comfort position
    In the comfort position, the roof is not fully open. This reduces wind noise in the passenger compartment. Each time the glass sunroof is opened or closed all the way, it stops in the comfort posi ...