Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    AUX-IN port
    At a glance For connecting audio devices, e.g., MP3 player. The sound is output on the vehicle loudspeakers. Recommendation: use medium tone and volume settings on the audio device. The ...

    Displays in the instrument cluster
        Displays in the instrument cluster 1 Stored desired speed ▷ Green: the system is active. ▷ Orange: the system is interrupted. 2 Selected desired speed appears br ...

    Connecting a specific device
    If more than one device is detected by the vehicle, the device at the top of the list is connected. A different device can be connected by selecting it. 1. "Telephone" 2. "Blueto ...