Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Example: playing back a CD
    1.  If necessary, switch on entertainment audio output. 2.  Press the button on the steering wheel. 3.  {C D and multimedia} The system plays the last media played. 4.  Press ...

    Condition Based Service CBS
    Sensors and special algorithms take into account the driving conditions of your vehicle. Based on this, Condition Based Service determines the maintenance requirements. The system makes it pos ...

    General information
    Whether or not text messages and e-mails from the mobile phone are displayed depends on whether transmission from the mobile phone to the vehicle is supported. Text messages and emails may not ...