Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Deleting the last destinations
    1. "Navigation" 2. "Last destinations" 3. Highlight the destination. 4. Open "Options". 5. "Delete entry" or "Delete all last destinations" ...

    Following the initial pairing
    ► The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. ► The phone book entries of the telepho ...

    Traffic bulletins on the map
    "Traffic conditions/gray map" active: The Control Display changes to a black and white display. This enables a better view of the traffic bulletins. The day/night mode is disregarded ...