Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Switching on/off and interrupting cruise control
    Switching on Press the button on the steering wheel. The indicator lamps in the instrument cluster light up and the marking in the speedometer is set to the current speed. Cruise control c ...

    Using the door lock
    General information Locking from the outside Do not lock the vehicle from the outside if there are people in it, as the vehicle cannot be unlocked from inside without special knowledge.◀ ...

    Engine stop
    General information Take the remote control with you Take the remote control with you when leaving the vehicle so that children, for example, cannot operate the windows and injure themselves. ...