Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Determining the load limit
    1. Locate the following statement on your vehicle’s placard*: The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, damage to the vehicle and un ...

    Engaging the transmission position
    ▷ Transmission position P can only be disengaged if the engine is running and the brake pedal is pressed. ▷ With the vehicle stationary, press on the brake pedal before shifting out ...

    Self-leveling headlights
    The self-leveling headlights feature adapts the light distribution to the contours of the road. The light distribution is lowered on hilltops to avoid blinding oncoming traffic and tilted in depr ...