Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Selecting the display
    1. Press the button. 2. "Split screen" 3. Move the controller until the split screen is selected. 4. Press the controller or select "Split screen content". 5. Select the d ...

    Assistance functions
    Functional requirement ▷ The backup camera is switched on. ▷ The trunk lid is fully closed. Pathway lines Pathway lines ▷ Can be shown in the backup camera image when in tra ...

    Braking safely
    Your vehicle is equipped with ABS as a standard feature. Applying the brakes fully is the most effective way of braking in situations when this is necessary. The vehicle maintains steering respo ...