Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Braking safely
    Your vehicle is equipped with ABS as a standard feature. Applying the brakes fully is the most effective way of braking in situations when this is necessary. The vehicle maintains steering respo ...

    Data memory
    Your vehicle records data relating to vehicle operation, faults and user settings. These data are stored in the remote control and can be read out with suitable devices, particularly when the ve ...

    Tire age
    The tire manufacturing date is contained in the tire identification mark: DOT ... 3410 means that the tire was manufactured in the week 34 of 2010. BMW recommends that you replace all tires aft ...