Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, ...

    Other services from BMW ConnectedDrive
    New BMW 3-Series Sedan customers can order a selection of innovative remote functions from BMW ConnectedDrive designed to provide the driver with personalised assistance and therefore enhanced com ...

    The concept
    The system is functional at speeds beginning at approx. 20 mph/30 km/h. It maintains the speed that was set using the control elements on the steering wheel. The system brakes on downhill gradie ...