Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    The concept
    HDC is a downhill driving assistant that automatically controls vehicle speed on steep downhill gradients. Without the brakes being applied, the vehicle moves at slightly more than twice walki ...

    Calling up the desired speed and distance
    While driving Press the button with the system switched on. In the following cases, the stored speed value is deleted and cannot be called up again: ▷ When the system is switched off ...

    What to do if...
    ▷ The current transmission position cannot be displayed? The vehicle is located in an unrecognized region, is in a poor reception area, or the system is currently determining the position ...