Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Reverse gear
    Select only when the vehicle is stationary. When the gearshift lever is pressed to the left, a slight resistance needs to be overcome. ...

    Switching the system on/off
    Switching off At the lowest fan speed, press the left side of the button on the driver's side. Switching on Press any button. ...

    View of an opened menu
    When a menu is opened, it generally opens with the panel that was last selected in that menu. To display the first panel of a menu: ► Move the controller to the left repeatedly until the f ...