Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    The concept
    Mobile phones or other external devices such as audio players can be connected to the vehicle via Bluetooth. Bluetooth® is a registered trademark of Bluetooth ® SIG, Inc. After these devices a ...

    Controls
    1 Control Display 2 Controller with buttons The buttons can be used to open the menus directly. The controller can be used to select menu items and create the settings. ...

    Messages
    General information Whether or not text messages and e-mails from the mobile phone are displayed depends on whether transmission from the mobile phone to the vehicle is supported. Text messages ...