Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Using BMW TeleService
    BMW TeleService are typically activated in the vehicle. Even if the BMW TeleService are not active, a voice contact to Roadside Assistance is still possible. To continue using or to deactivate ...

    Preventing an automatic engine stop with automatic transmission
    The concept To make it possible to drive away very quickly, such as at an intersection, the automatic engine stop can be actively prevented. Preventing an engine stop using the brake pedal Th ...

    Terminating destination guidance
    1. "Navigation" 2. "Map" 3. "Guidance" 4. "Stop guidance" ...