Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Incoming call
    Receiving calls If the number of the caller is stored in the phone book and is transmitted by the network, the name of the contact is displayed. Otherwise, only the phone number is displayed. I ...

    Resuming the original route
    If the route section should no longer be bypassed: 1. "Navigation" 2. "Route information" 3. "New route for:" 4. "Remove blocking" ...

    Tow fitting
    The screw-in tow fitting should always be carried in the vehicle. It can be screwed in at the front or rear of the BMW. It is stored with the tool kit under the cargo floor cover in the cargo a ...