Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic deactivation of the front passenger airbags
    The occupation of the seat is detected by evaluating the impression on the occupied seat surface of the front passenger seat. The front and side airbags on the front passenger side are activate ...

    Active front head restraints
    In the event of a rear-end collision of sufficient severity, the active head restraint reduces the distance to the head. Reduced protective function ▷ Do not use seat or head restraint c ...

    More space, wide variety of storage compartments, even greater practicality
    The car's larger dimensions (length + 93 mm, wheelbase + 50 mm) mean that rear passengers can now enjoy extra legroom. Behind the fully contoured front seats, 15 millimetres of additional knee roo ...