See also:

Contacts
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Reporting safety defects
For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you ...

Using the door lock
General information Locking from the outside Do not lock the vehicle from the outside if there are people in it, as the vehicle cannot be unlocked from inside without special knowledge.◀ ...