Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer RelationsVehicle not equipped with BMW Assist or BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or
BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
The concept
The vehicle can be accessed without activating
the remote control.
All you need to do is to have the remote control
with you, e.g., in your jacket pocket.
The vehicle automatically detects the r ...
Opening
▷ Press the switch to the
resistance
point.
The window opens while the switch is held.
▷ Press the switch beyond the
resistance
point.
The window opens automatically.
Pressin ...
The concept
The central locking system becomes active
when the driver's door is closed.
The system simultaneously engages and releases
the locks on the following:
► Doors.
► Tailgate.
► ...
