Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Tire damage
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    Roadside Assistance
    At a glance BMW Roadside Assistance can be contacted if assistance is needed in the event of a breakdown. Roadside Assistance can also be contacted via a Check Control message. Start Roadside A ...

    Changing batteries
    Changing batteries 1. Press the detent and remove the cover. 2. Change the batteries. The type and installation position are marked on the bottom of the battery compartment. 3. Close the cove ...