Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Backrest width
    Change the width of the backrest using the side wings to adjust the lateral support. ...

    Services status
    Displaying available services Display of all services available in the vehicle. 1. "BMW Assist" or "ConnectedDrive" 2. "Service Status" 3. "Available services&qu ...

    New contact
    1. "Contacts" 2. "New contact" New contact 3. The entry fields are still filled with the previous entries: "Delete input fields" 4. Fill in the entry fields: sele ...