Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Caring for special components
    Light-alloy wheels Use wheel cleaner, particularly during the winter months. Do not use aggressive, acidic, strongly alkaline or abrasive cleaners, or steam jets above 140 ℉/60 ℃; f ...

    Washer fluid reservoir
    Adding washer fluid Only add washer fluid when the engine is cool, and then close the cover completely to avoid contact between the washer fluid and hot engine parts. Otherwise, there is the ...

    What to do if...
    Information on suitable mobile phones The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle ...