Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Activating/deactivating the systemmanually
    Using the button Press the button. ► LED comes on: Auto Start Stop function is deactivated. The engine is started during an automatic engine stop. The engine can only be stopped or ...

    Look well ahead when driving
    Avoid unnecessary acceleration and braking. By maintaining a suitable distance to the vehicle driving ahead of you. Driving smoothly and looking ahead reduces fuel consumption. ...

    Condition Based Service CBS
    Sensors and special algorithms take into account the driving conditions of your vehicle. Based on this, Condition Based Service determines the maintenance requirements. The system makes it pos ...