Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Before mounting
    Before mounting child restraint fixing systems, ensure that the rear seat backrests are locked. ...

    Components of the integrated Owner's Manual
    The integrated Owner's Manual consists of three parts, which offer various levels of information or access possibilities. Quick Reference Guide Located in the Quick Reference is important inform ...

    Automatic update
    About twice a year, Sirius performs an update of the channel names and positions. The update takes place automatically and may take several minutes. ...