Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Detailed information on service requirements
    More information on the scope of service required can be displayed on the Control Display. 1. "Vehicle Info" 2. "Vehicle status" 3. "Service required" Required mai ...

    Changing the scale
    1. Select the symbol. 2. To change the scale: turn the controller. Automatically scaled map scale In the map view facing north, turn the controller in any direction until the AUTO scale is displa ...

    Safety switch
    The safety switch in the driver's door can be used to prevent children, for example, from opening and closing the rear windows using the switches in the rear. Switching on and off Press the b ...