Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Services status
    Displaying available services Display of all services available in the vehicle. 1. "BMW Assist" or "ConnectedDrive" 2. "Service Status" 3. "Available services&qu ...

    Programmable memory buttons
    General information The Owner's Manual can be stored on the programmable memory buttons and called up directly. Storing 1. "Owner's Manual" Select via the iDrive. 2. Press the desired ...

    What to do if...
    ▷ The current transmission position cannot be displayed? The vehicle is located in an unrecognized region, is in a poor reception area, or the system is currently determining the position ...