Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Cleaning the windshield and headlamps
    Pull the lever, arrow 4. The system sprays washer fluid on the windshield and activates the wipers briefly. When the vehicle lighting system is switched on, the headlamps are cleaned at regular ...

    Automatic Service Request
    Data regarding the maintenance status or legally mandated inspections of the vehicle are automatically transmitted to your service center before a service due date. You can check when your serv ...

    Opening and closing: Using the remote control
    Persons or animals in a parked vehicle could lock the doors from the inside. You should therefore take the remote control with you when you leave the vehicle so that the latter can be opened from ...