Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Hood
    Opening the hood Working in the engine compartment Never attempt to perform any service or repair operations on your vehicle without the necessary professional technical training. If you are u ...

    Controls
    1 Change entertainment sources 2 Volume, on/off 3 Programmable memory buttons or radio station buttons 4 Change station/track 5 Eject CD/DVD 6 CD/DVD drive 7 Change wave band ...

    Requirements
    ▷ The mobile phone is suitable. ▷ The mobile phone is ready for operation. ▷ Bluetooth is activated in the vehicle, and on the mobile phone. ▷ Bluetooth presettings may need ...