Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Operating from the outside
    ► Via the remote control. ► Via the driver's door lock. ► Via the door handles of the driver's and front passenger doors. ► Via the button on the tailgate. The following ...

    Brake Force Display
    On the left: normal braking. On the right: sharp braking. When the rear fog lampsare switched on, the Brake Force Display is not active and the illuminated area for normal braking is reduced by a ...

    Playing music
    Music search All tracks for which additional information has been stored can be accessed by the music search. Tracks without additional information can be called up via the corresponding album. ...