Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Other services from BMW ConnectedDrive
    New BMW 3-Series Sedan customers can order a selection of innovative remote functions from BMW ConnectedDrive designed to provide the driver with personalised assistance and therefore enhanced com ...

    Stowing cargo
    Heavy cargo: stow as far forward and as low as possible, ideally directly behind the cargo area separating wall. Very heavy cargo: when the rear seat is not occupied, secure each of th ...

    Entering a phone number
    Dialing a number When entering phone numbers, you can switch between entering letters and numbers. Service numbers can be entered more easily, e. g. 1-888-BMW-CARD. 1. "Telephone" 2. ...