Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Safety
    Besides options like lane departure warning, the 5 Series comes equipped with a suite of side curtain airbags and front-seat side-impact airbags. Rear seat-mounted airbags can be ordered as a $385 ...

    Engine compartment
    Vehicle equipment All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not avai ...

    Functional requirement
    ▷ To lock the vehicle, the remote control must be located outside of the vehicle.. ▷ The next unlocking and locking cycle is not possible until after approx. 2 seconds.. ▷ The e ...