Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Concierge service
    General information The BMW Assist Concierge service offers information on events, gas stations or hotels, and provides phone numbers and addresses. Hotels can be booked directly by the BMW Ass ...

    The concept
    The system is functional at speeds beginning at approx. 20 mph/30 km/h. It maintains the speed that was set using the control elements on the steering wheel. The system brakes on downhill gradie ...

    Switching the high beams on and offmanually
    ► High beams on, arrow 1. ► High beams off/headlamp flasher, arrow 2. The High-beam Assistant can be switched off when manually adjusting the light. To reactivate the High-beam Assis ...