Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Drive away without delay
    Do not wait for the engine to warm up while the vehicle remains stationary. Start driving right away, but at moderate engine speeds. This is the fastest way for the cold engine to reach its ope ...

    Manual transmission
    When shifting into 5th or 6th gear, press the gearshift lever to the right. Otherwise, the engine could be damaged if you inadvertently shift into 3rd or 4th gear. Reverse gearSelect this only ...

    Service and WarrantyInformation Booklet for USmodels and Warranty andService Guide Booklet forCanadian models
    Please consult your Service and Warranty Information Booklet for US models and Warranty and Service Guide Booklet for Canadian models for additional information on service requirements. Maintena ...