Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Configuring the warning time
    After the warning function is switched on, the warning time can be set via the iDrive. For a late warning time, prewarning is deactivated. These settings have no effect on the time of the warni ...

    Voice phone book
    Depending on how your vehicle is equipped, it may be necessary to create your own voice phone book. The entries must be entered using voice activation and are separate from the memory in the ...

    Children should always be in the rear
    Accident research shows that the safest place for children is in the back seat. Transporting children in the rear Only transport children younger than 13 years of age or shorter than 5 ft/1 ...