Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Advanced axle design further refined: five-link rear axle improves driving dynamics and comfort
    Incorporating various significant improvements and refinements, the rear axle of the new BMW 3-Series makes an important contribution to the new model's improved driving dynamics and comfort. Its ...

    Roadside Assistance
    Service availability Roadside Assistance can be reached around the clock in many countries. You can obtain assistance there in the event of a vehicle breakdown. Roadside Assistance The Roadside ...

    Saying commands
    Activating voice activation system1.  Press the button on the steering wheel. 2.  Wait for the acoustic signal. 3.  Say the command.   This symbol on the Control Display and ...