Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Braking: One Step Up, Two Back
    There is an aspect of the 5 Series that we do object to, though, and that's the braking. To be clear, the car stops well enough; it's not a safety concern. The problem is the feel of the braking, ...

    Increasing or decreasing vehicle speed
    Specify desired speed in the range from approx. 4 mph/6 km/h to approx. 15 mph/25 km/h using the rocker switch of the cruise control on the steering wheel. Vehicle speed can be changed by lightl ...

    Antilock Brake System ABS
    ABS prevents locking of the wheels during braking. The vehicle remains steerable even during full brake applications, thus increasing active safety. ABS is operational every time you start the ...