Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    System limits
    Personal judgment The system cannot serve as a substitute for the driver's personal judgment of the traffic situation. The system assists the driver and does not replace the human eye.◄ T ...

    Malfunction of the automatic deactivation system
    When transporting older children and adults, the front passenger airbags may be deactivated in certain sitting positions. In this case, the indicator lamp for the front passenger airbags lights ...

    Activating the High-beam Assistant
    1. Turn the light switch to or . 2. Press the button on the turn signal lever, arrow. The indicator lamp in the instrument cluster lights up. When the lights are switched on, the high be ...