Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, ...

    What to do if...
    Information on suitable mobile phones The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth in the vehicle ...

    Mobility
    In order to always ensure your mobility, you will find important information on operating fluids, wheels and tires, maintenance and Roadside Assistance in the following. ...