Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Adaptive brake assistant
    In combination with the Active Cruise Control, this system ensures that the brakes respond even more rapidly when braking in critical situations. Refer also to Collision warning. ...

    Reading out loud
    Text messages, e-mails, appointment entries, tasks, and notes can be read out loud. 1. Select the desired message, appointment, task, or note. 2. Select the symbol. The following options are a ...

    Storing music
    General information Music tracks from CDs/DVDs and USB devices can be stored in the music collection on a hard disc in the vehicle and played from there. ▷ Audio CD: tracks are converted i ...