Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Notes on Emergency Requests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a teleph ...

    Climate
    1.  Airflow directed toward the windshield and side windows 2.  Air to the upper body area: Draft-free ventilation 3.  Air to the footwell 4.  Air distribution, manual 5.&nb ...

    The concept
    HDC is a downhill driving assistant that automatically controls vehicle speed on steep downhill gradients. Without the brakes being applied, the vehicle moves at slightly more than twice walki ...