Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    What to do if...
    Information on suitable mobile phones, refer to page 204. Appointments, tasks, notes, text messages, or e-mails from the mobile phone are not displayed. ► The mobile phone is not capable ...

    Switching the reception on/off
    1. "Navigation" 2. Open "Options". 3. "Receive Traffic Info" ...

    DTMF suffix dialing
    DTMF suffix dialing can be used for gaining access to network services or for controlling devices, e.g., to make a remote inquiry of an answering machine. The DTMF code is needed for this purpose. ...