Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Rear seat heating
    Rear seat heating Switching on Press the button once for each temperature level. The maximum temperature is reached when three LEDs are lit. If the drive is continued within approx. 15 mi ...

    The concept
    The Auto Start/Stop function helps save fuel. The system switches off the engine during a stop, e.g., in a traffic congestion or at traffic lights. The ignition remains switched on. The engine s ...

    Service contract
    After your contract with BMW Assist has expired, the BMW Assist system can be deactivated by the service center without you having to visit a workshop. After deactivation, an Emergency ...