Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Traffic bulletins on the map
    "Traffic conditions/gray map" Active: indication on the control display is switched to shades of gray. This enables a better view of the traffic bulletins. Day/night mode is not taken ...

    Adjusting
    Danger of burns when screen is folded out Do not reach behind the screen; otherwise, there is the danger of getting burned. The back of the screen can become very hot. To fold out: pull ...

    General information
    Instructions for voice activation system. To have the available spoken instructions read out loud: ›Voice commands‹ The following short commands apply to vehicles equipped with a voice activatio ...