Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Safety belt reminder for the driver's and front passenger seat
    The indicator lamp lights up and a signal sounds. In addition, a message appears on the Control Display. Check whether the safety belt has been fastened correctly. The safety belt reminder i ...

    What to do if...
    Information on suitable mobile phones The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth on the vehicle ...

    Connecting a specific device
    If more than one device is detected by the vehicle, the device at the top of the list is connected. A different device can be connected by selecting it. 1. "Telephone" 2. "Bluet ...