Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Brake system
    Brakes require an initial break-in period of approx. 300 miles/500 km to achieve optimized contact and wear patterns between brake pads and rotors. Drive cautiously during this break-in period. ...

    What to do if...
    Only a black screen is visible. Switch on the system. There are no options available on the screen. Switch over between the display screens. Radio stations or TV channels are grayed out ...

    Following the initial pairing
    ▷ The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. ▷ After they have been identified, p ...