Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    At a glance
    The concept Mobile phones or other external devices such as audio players can be connected to the vehicle via Bluetooth. After these devices are paired once, they are recognized automatically w ...

    Data transfer
    During the updating of BMW services, display the status of the data transfer. 1. "BMW Assist" or "ConnectedDrive" 2. "Options" Open. 3. "Data transfer" ...

    Capacities
    ...