Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Manually unlocking fuel filler flap
    In the event of a malfunction, the fuel filler flap can be released manually: 1. Open the right-hand side panel in the cargo area. 2. Pull the knob with the gas pump symbol. Manually unlockin ...

    Switching the high beams on and off manually
    Switching the high beams on and off manually ▷ High beams on, arrow 1. ▷ High beams off/headlamp flasher, arrow 2. The High-beam Assistant can be switched off when manually adjustin ...

    Switching the microphone to mute
    When a call is active, the microphone can be muted. 1. "Telephone". 2. "Active calls". 3. "Microphone mute" A microphone that has been switched to mute is automa ...