Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    The concept
    The vehicle alarm system responds to: Opening of a door, the hood or the trunk lid. Movements in the vehicle: interior motion sensor. Changes in the vehicle tilt, e.g., during attempts t ...

    Switching DVD system on/off
    Press the button on the CD-/DVD player or under the desired screen. The DVD system switches on automatically when a CD or DVD is inserted. ...

    Opening and closing: From inside
    This button serves to unlock or lock doors and the trunk lid, but does not activate the anti-theft system. The fuel filler flap remains unlocked. Automatic lockingYou can also set the situations ...