Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    High-beam Assistant
    The conceptThis system automatically switches the high beams on and off. The procedure is controlled by a sensor on the front of the interior rearview mirror. The assistant ensures that the high b ...

    Malfunction
    The yellow warning lamp flashes and then lights up continuously. A Check Control message is displayed. No flat tire can be detected. Display in the following situations: ▷ A wheel wit ...

    Changing the trip direction
    Intermediate destinations are displayed in reverse order in the list. 1. "Map" 2. "Guidance" 3. Open "Options". 4. "Reverse order of trip dest." ...