Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Setting compass zones
    Set the compass zone corresponding to the vehicle's geographic location so that the compass Setting compass zones Press the adjustment button for 3‑4 seconds. The number of the compass zo ...

    Automatic tailgate operation
    Adjusting the opening height You can set how far the tailgate should open. Adjusting the opening height When adjusting the opening height, ensure that there is a clearance of at least 4 in/10 cm ...

    Managing the favorites
    Activating/deactivating the favoritesFavorites can be activated and deactivated globally and individually. 1.  "Satellite radio" 2.  "Manage favorites" 3.  Sel ...