Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    At a glance
    The concept Mobile phones or other external devices such as audio players can be connected to the vehicle via Bluetooth. After these devices are paired once, they are recognized automatically ...

    Voice operation
    Vehicles equipped with the voice activation system: operation. Vehicles not equipped with the voice activation system: depending on the equipment, the mobile phone can be voice operated as desc ...

    Selecting the map view
    1. "Navigation" 2. "Map" ...