Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Loss of the remote controls
    Lost remote controls can be blocked by your service center. ...

    Example: dialing a phone number
    1. Briefly press the button on the steering wheel. 2. ›Dial number‹ The system says: »Please say the number« 3. E.g., ›123 456 790‹ The system says: »123 456 790. Continue? « 4. ›Dial‹ T ...

    Coupe: roof-mounted luggage rack
    A special rack system is available as an option for your BMW. Comply with the directions given in the installation instructions. Mounting points Fold open the cover. Loading roof-mounted luggage ...