Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic Service Request
    Data regarding the maintenance status or legally mandated inspections of the vehicle are automatically transmitted to your service center before a service due date. You can check when your serv ...

    Tone
    Only treble and bass can be set in the rear. The settings are made separately for the left and right headphones. Operation is the same as for the front tone. ...

    Pedestrian detection
    The pedestrian detection and warning system only operates in darkness and only when a heat image is displayed. Warm objects that are similar in shape to human beings are detected by the syste ...