Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Radar sensors
    The radar sensors are located under the rear bumper. The system may not be fully functional in the following situations: Dirty or icy bumper. Stickers on the bumper. A Check Control me ...

    TeleService Report
    Transmits technical data that is evaluated for the ongoing development of BMW products from your vehicle to BMW in regular intervals if necessary. TeleService Report is activated in vehicles that ...

    Displaying the button assignment
    Use a finger to touch the buttons. Do not wear gloves or use objects. The key assignment is displayed at the top edge of the screen. ▷ To display short information: touch the button. ...