Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Deleting messages
    Messages from the Concierge service, My Info, and BMW Info can be deleted. Delete a message: 1. "Office". 2. "Messages". 3. Select the desired message. 4. "Options" ...

    Malfunction
    A Check Control message is displayed. Adaptive light control is malfunctioning or has failed. Have the system checked as soon as possible. ...

    Releasing
    Press the switch while the brake pedal is pressed or transmission position P is engaged. The LED and indicator lamp go out. The parking brake is released. Take the remote control with you Ta ...