Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Operation by voice commands
    With voice activation system: Operation. Without voice activation system: Depending on your equipment, the mobile phone can be operated by voice as described below. The list of short commands in t ...

    Sound output
    Switching on/off When the ignition is switched off: press ON/OFF button on the radio. Muting When the ignition is switched on or the engine is running: press the ON/OFF button on the radio. ...

    Strength of the driver's and front passenger airbag
    The strength with which the driver's and front passenger airbags are triggered depends on the position of the driver's and front passenger seats. To maintain the accuracy of this function over ...