Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    What to do if …
    What to do if… > The current position cannot be displayed? The position is in an unrecognized region, in a poor reception area, or the system is in the process of determining the position. Rece ...

    Connecting a particular mobile phone
    If more than one mobile phone is detected by the vehicle, the mobile phone at the top of the list is connected. If a different detected cell phone is connected with the vehicle. A different mobile ...

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, ...