What to do if...

Only a black screen is visible.

  • Switch on the system.

There are no options available on the screen.

  • Replace remote control batteries.

Radio stations or TV channels are grayed out and cannot be selected.

  • Function is limited due to the selected priority.

Change priority.

The DVD does not play.

  • Playback does not begin automatically. Start DVD manually.

The volume of the rear vehicle speakers cannot be adjusted.

  • Sound in the rear is output via the headphones. Change priority if necessary and output sound via vehicle speakers.
    See also:

    Navigation
    General information Map Split screen settings Destination guidance with intermediate destinations ...

    Reporting safety defects
    For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, yo ...

    Battery replacement
    Use approved vehicle batteries Only use vehicle batteries that have been approved for your vehicle by the manufacturer; otherwise, the vehicle could be damaged and systems or functions may no ...