What to do if...

Only a black screen is visible.

  • Switch on the system.

There are no options available on the screen.

  • Replace remote control batteries.

Radio stations or TV channels are grayed out and cannot be selected.

  • Function is limited due to the selected priority.

Change priority.

The DVD does not play.

  • Playback does not begin automatically. Start DVD manually.

The volume of the rear vehicle speakers cannot be adjusted.

  • Sound in the rear is output via the headphones. Change priority if necessary and output sound via vehicle speakers.
    See also:

    Video playback
    Country codesOnly DVDs with the code of the home region can be played back; also refer to the information on your DVD.   Starting playbackFor your own safety, the video image is only displayed ...

    Reporting safety defects
    For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, yo ...

    Engaging the transmission position
    Transmission position P can only be disengaged if the engine is running and the brake pedal is pressed. With the vehicle stationary, press on the brake pedal before shifting out of P or ...