Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Notes
    Reception may not be available in some situations, such as under certain environmental or topographic conditions. The satellite radio has no influence on this. The signal may not be avai ...

    Malfunction
    A Check Control message is displayed. On the Control Display, the areas in front of and behind the vehicle are shaded. PDC has failed. Have the system checked. To ensure full operability: ...

    Malfunction
    The small warning lamp flashes in yellow and then lights up continuously; the larger warning lamp comes on in yellow. On the Control Display, the tires are shown in gray and a message appear ...