Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    xDrive
    xDrive is the all-wheel-drive system of your vehicle. Concerted action by the xDrive and DSC further optimize traction and driving dynamics. The xDrive all-wheel-drive system variably distributes ...

    Manual transmission
    Shifting Shifting into 5th or 6th gear When shifting into 5th or 6th gear, push the gearshift lever to the right; otherwise inadvertent shifting into the 3rd or 4th gear could lead to engine ...

    The concept
    Adaptive Drive reduces the body roll which occurs when cornering quickly or during fast evasive maneuvers. In addition, Adaptive Drive reduces the steering angle requirement, improves the runn ...