Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Belt-force limiter
    The effect of the belt-force limiter on the driver's seat is dependent on the position of the driver's seat. To maintain the long-term accuracy of this function, the driver's seat must be calib ...

    Deleting all stored programs
    Press both outer memory buttons 1 for approx. 20 seconds until the LED flashes rapidly. All stored programs are deleted. The programs cannot be deleted individually. ...

    Switching on/off
    Switching on/off Press button 1 on the steering wheel. ▷ On: lane markings 2 are lit. ▷ Off: lane markings 2 go out. The system can issue warnings at speeds above approx. 40 mph/65 ...