Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    General information
    Do not adjust the seat while driving Do not adjust the driver's seat while driving, or the seat could respond with unexpected movement and the ensuing loss of vehicle control could lead to an acc ...

    Determining the load limit
    1. Locate the following statement on your vehicle’s placard: ► The combined weight of occupants and cargo should never exceed XXX kg or YYY lbs. Otherwise, damage to the vehicle and uns ...

    Audio playback
    Selecting the track using the button Press the button repeatedly until the desired track is played. Selecting a track via iDrive Audio CDs Select the desired track to begin playback. CDs/D ...