Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    For Canadian customers
    Canadian customers who wish to report a safety- related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510. You can also obtain o ...

    Treble, bass, balance, and fader
    ▷ "Treble": treble adjustment. ▷ "Bass": depth adjustment. ▷ "Balance": left/right volume distribution. ▷ "Fader": front/rear volu ...

    Status of the Owner's Manual
    The manufacturer of your vehicle pursues a policy of constant development that is conceived to ensure that our vehicles continue to embody the highest quality and safety standards. In rare cas ...