Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Image on the Control Display
    Switching on the rear view camera using iDrive With Top View activated:    "Rear view camera" The image of the rear view camera is displayed. The setting is stored for the ...

    BMW Maintenance System
    The maintenance system directs you to required maintenance measures and thereby supports you in maintaining road safety and the operational reliability of the vehicle. ...

    Notes
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a teleph ...