Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Gear shift indicator
    The concept The system recommends the most fuel efficient gear in the current driving situation. Displays Indicators to shift up or down are displayed in the instrument cluster. ...

    Concierge service
    General information The BMW Assist Concierge service offers information on events, gas stations or hotels, and provides phone numbers and addresses. Hotels can be booked directly by the BMW Ass ...

    Initiating an Emergency Request
    1. Press the cover briefly to open it. Initiating an Emergency Request 2. Press the SOS button until the LED in the button lights up. ▷ The LED lights up: an Emergency Request was initi ...