Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Activating/deactivating the system manually
    Using the button Press the button. ▷ LED comes on: Auto Start Stop function is deactivated. The engine is started during an automatic engine stop. The engine can only be stopped or st ...

    Automatic deactivation of the front passenger airbags
    The system determines whether the front passenger seat is occupied by measuring the resistance of the human body. The front, knee, and side airbag on the front passenger side are activated or d ...

    Initializing after a power failure
    After a power failure during the opening or closing process, the roof can only be operated to a limited extent. Initializing the system The system can be initialized when the vehicle is statio ...