Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Tire condition
    Inspect your tires frequently for tread wear, signs of damage and for foreign objects lodged in the tread. Check the tread depth. Minimum tread depthThe tread depth should not drop below 0.12 in/3 ...

    Using contact data
    At a glance Contact data from appointments, tasks, text messages, emails and notes can be stored or selected. Displaying contact or selecting phone number 1. "Use contact data" 2. Di ...

    Initiating an Emergency Request
    1. Press the cover briefly to open it. Initiating an Emergency Request 2. Press the SOS button until the LED in the button lights up. ▷ The LED lights up: an Emergency Request was initi ...