Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Switching on/off
    Press the button. On: the LED lights up. Off: the LED goes out. The system can issue warnings at speeds above approx. 30 mph/50 km/h. The state is stored for the remote control currentl ...

    Switch off any functions that are not currently needed
    Functions such as seat heating and the rear window defroster require a lot of energy and consume additional fuel, especially in city and stopand- go traffic. Therefore, switch off these functio ...

    Activating a list and creating the setting
    Press a button on the right side of the steering wheel or turn the thumbwheel to activate the required list. Create the setting using the thumbwheel. ...