Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Configuring the prewarning
    After the warning function is switched on, the following can be set via the iDrive: ▷ The prewarning can be switched on/off. ▷ The time of the prewarning can be set. These settings ha ...

    Example: playing back a CD
    1. Switch on the Entertainment sound output if necessary. 2. Press the button on the steering wheel. 3. ›C D and multimedia‹ The medium last played is played back. 4. Press the button on t ...

    Roller sunblind for rear window
    General information If you are no longer able to move the roller sunblind for the rear window after having activated it a number of times in a row, the system is blocked for a limited time to p ...