Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Malfunction
    A Check Control message is displayed. The parking assistant failed. Have the system checked. ...

    Automatic Hold
    The concept This system assists the driver by automatically setting and releasing the brake, such as when moving in stop-and-go traffic. The vehicle is automatically held in place when it is st ...

    Switching the reception on/off
    1. "Navigation" 2. "Options" Open. 3. "Receive Traffic Info" ...