Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Alternative: enter the street address and house number
    1. Select "Street" or the displayed street. 2. Enter the street as you would the town/city. 3. "House number" 4. Select the numbers. 5. Change to the list of house numbers. 6. ...

    Automatic deactivation during forward travel
    The system switches off when a certain driving distance or speed is exceeded. Switch the system back on if necessary. ...

    For your own safety
    Maintenance and repairs Advanced technology, e.g., the use of modern materials and high-performance electronics, requires suitable maintenance and repair methods. Therefore, have this work perf ...