Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Display on the Control Display
    Switching on the backup camera via iDrive With PDC activated: "Rear view camera" The backup camera image is displayed. The setting is stored for the remote control currently in use ...

    Supplementary text messages
    Addition information, such as on the cause of a fault or the required action, can be called up via Check Control. The supplementary text of urgent messages is displayed on the Control Display a ...

    New remote controls
    You can obtain new remote controls from your service center. Loss of the remote controls Lost remote controls can be blocked by your service center. Emergency detection of remote control It is p ...