Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

    See also:

    Opening the favorites
    If an activated favorite is played back, the following message appears for approx. 20 seconds "Favorite alert!". "Favorites" Select the symbol while the message is shown. ...

    Starting the engine
    Never use spray fluids to start the engine. 1. Start the engine of the assisting vehicle and let it run for several minutes at an increased idle speed. 2. Start the engine of the vehicle being s ...

    Snow chains
    Fine-link snow chains Only certain types of fine-link snow chains have been tested by the manufacturer of your vehicle, classified as road-safe and recommended. Consult your service center for m ...