TeleService

General information

TeleService supports communication with your service center.

▷ Data on the vehicle's service requirements can be sent directly to the service center. In this way, the service center can plan its work in advance. This shortens the duration of the service appointment.

▷ In the event of a breakdown, data on the vehicle's condition can be sent directly to Roadside Assistance.

▷ The service varies by country.

▷ Connection costs may ensue.

▷ Services may be restricted abroad.

Requirements

▷ BMW Assist is activated.

▷ Wireless reception is available.

▷ The ignition is switched on.

Use of TeleService

The TeleServices are typically activated in the vehicle.

Even TeleService Customer Service is not active, a voice contact to Roadside Assistance is still possible.

To continue using or to deactivate the services, please contact your service partner or the BMW customer hotline.

    See also:

    Destination entry via BMW Assist
    A connection is established to the Concierge service 1. "Navigation" 2. "Enter address" 3. Open "Options". 4. "BMW Assist dest. entry" ...

    Switching the microphone to mute
    When a call is active, the microphone can be muted. 1. "Telephone" 2. "Active calls" 3. "Microphone mute" A microphone that has been switched to mute is automatic ...

    Office information
    The number of unread messages and active tasks as well as the upcoming appointments are displayed. 1. "Office" 2. "Current office" 3. Select the desired entry to display det ...