Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    First aid pouch
    Some of the articles contained in the first aid pouch have a limited service life. Therefore, check the expiration dates of the contents regularly and replace any items in good time, if necessary. ...

    Entering a phone number
    Dialing a number 1. "Telephone" 2. "Dial number" 3. Select the digits individually. 4. Select the symbol. Dialing a number The phone number can also be entered by voice. ...

    Changing the scale
    1. Select the symbol. 2. To change the scale: turn the controller. Automatically scaled map scale In the map view facing north, turn the controller in any direction until the AUTO scale is disp ...