Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    BMW X5: heating and ventilation, 3rd row seats
    The air in the area of the 3rd row seats can be heated or recirculated. Air vents are located in the storage compartment area between the seats and in the footwell of the 3rd row seats. BMW X ...

    Preventing an automatic engine stop with automatic transmission
    The concept To make it possible to drive away very quickly, such as at an intersection, the automatic engine stop can be actively prevented. Preventing an engine stop using the brake pedal Th ...

    Engine oil temperature
    When the engine is at normal operating temperature, the engine oil temperature is between approx. 210 7/100 6 and approx. 300 7/150 6. If the engine oil temperature is too high, a message appears ...