Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Starting destination guidance
    1. "Navigation" 2. Make a destination entry. 3. "Accept destination" 4. "Start guidance" The route is shown on the Control Display. The distance to the destination/i ...

    Environmental conditions
    Say the commands, numbers, and letters smoothly and with normal volume, emphasis, and speed. Always say commands in the language of the voice activation system. When selecting a radio ...

    Mounting LATCH child restraint fixing systems
    1. Mount the child restraint fixing system; refer to the operating instructions of the system. 2. Ensure that both LATCH anchors are properly connected. ...