Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Entering letters and numbers
    1. Turn the controller: select letters or numbers. 2. Select additional letters or numbers ifneeded. 3. "OK": confirm the entry. Symbol Function Press the controlle ...

    Tilting the glass sunroof
    Push switch upward briefly. ▷ Closed roof is tilted open. ▷ The opened roof closes until it is in its tilted position. The sliding visor stays completely open. ...

    Break-in period
    Moving parts need breaking-in time to adjust to each other. Please follow the instructions below in order to achieve the optimal service life and economy of operation for your vehicle. Engine and ...