Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Caring for special components
    Light-alloy wheels Use wheel cleaner, particularly during the winter months. Do not use aggressive, acidic, strongly alkaline or abrasive cleaners, or steam jets above 140 ℉/60 ℃; f ...

    Closing the trunk lid
    Drive with the trunk lid closed Only drive with the tailgate closed; otherwise, in the event of an accident or braking or evasive maneuvers, passengers or other road users may be injured or th ...

    Cupholders
    Notes Shatter-proof containers and no hot drinks Use light and shatter-proof containers and do not transport hot drinks. Otherwise, there is the increased danger of injury in an accident. U ...