Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Resetting the tone settings
    All tone settings can be reset to the default setting. 1. "CD/Multimedia", "Radio" or "Settings" 2. "Tone" 3. "Reset" ...

    Additional functions
    Activating/deactivating the additional functions Activate the functions before pairing to be able to use them in the vehicle. Information on suitable mobile phones that support these functions, r ...

    Checking the address as a destination
    An address that is to be used for destination guidance must match the navigation data contained in the vehicle. The address can be checked for this purpose. 1. Select the desired contact and hi ...