Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Example: setting the clock
    Setting the clock 1. Press the button. The main menu is displayed. 2. Turn the controller until "Settings" is highlighted, and then press the controller. 3. If necessary, move the ...

    General information
    ▷ The route calculated can be influenced by selecting certain criteria. ▷ The route criteria can be changed when the destination is entered and during destination guidance. ▷ ...

    Distance
    Selecting a distance Adjust the distance according to the traffic and weather conditions; otherwise, there is the danger of an accident occurring. Maintain the prescribed safety distance. Red ...