Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Switching on/off
    Press the button. ...

    Switching off automatically
    The system switches off and the LED goes out: ▷ After approx. 160 ft/50 m when driving forward. ▷ Above approx. 22 mph/36 km/h when driving forward. Switch on the system again if nece ...

    Using the door lock
    General information Locking from the outside Do not lock the vehicle from the outside if there are people in it, as the vehicle cannot be unlocked from inside without special knowledge.◄ ...