Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Incoming call
    Receiving calls If the number of the caller is stored in the phone book and is transmitted by the network, the name of the contact is displayed. Otherwise, only the phone number is displayed. ...

    BMW Info
    Starting destination guidance 1. Select the desired message. 2. "Start guidance" or "Add as another destination" Dialing the number in the message Up to 4 phone numbers c ...

    Locking and unlocking
    Locking and unlocking Pressing the buttons locks and unlocks the doors and the trunk lid when the front doors are closed, but they are not secured against theft. The fuel filler flap remains u ...