Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Entering a destination manually
    To make it easier to enter town/city names and street names, the system assists you with automatic name completion and entry comparison. This makes it possible to enter different spellings and com ...

    The concept
    The vehicle can be accessed without activating the remote control. All you need to do is to have the remote control with you, e.g., in your jacket pocket. The vehicle automatically detects the r ...

    Running a function
    Press the button. The function will run immediately. This means, for example, that the number is dialed when a phone number is selected. ...