Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    All other models: Oil levelcheck
    The concept The oil level is monitored electronically during driving and shown on the Control Display. If the oil level reaches the minimum level, a check control message is displayed. Requirem ...

    Message from the Concierge service
    Storing an address 1. Select the desired message. 2. "Options" Open. 3. "Store contact in vehicle" Selecting additional functions Additional functions are available when a mes ...

    Functional requirements
    The system must have been reset while the inflation pressure was correct; otherwise, reliable signaling of a flat tire is not ensured. Always use wheels with TPM electronics to ensure that the ...