Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Opening/closing the sliding visor
    Press the switch in the desired direction to the resistance point and hold it there. The sliding visor moves while the switch is being held. Press the switch in the desired directio ...

    Changing, maintaining, and storing the speed
    The rocker switch can be pressed while the system is interrupted to maintain and store the current speed. DSC Dynamic Stability Control is switched on, if necessary. Adapting the desired speed ...

    Display of special destinations
    List of special destinations: special destinations are arranged by distance and appear with a directional arrow pointing to the special destination. On the split screen, special destinations of t ...