Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Drive-off assistant
    This system supports driving away on gradients. The parking brake is not required. 1. Hold the vehicle in place with the foot brake. 2. Release the foot brake and drive away without delay. Afte ...

    System limits
    Top View cannot be used in the following situations: With a door open. With the trunk lid open. With an exterior mirror folded in. In poor light. A Check Control message is displayed in s ...

    Long-term vehicle storage
    Your service center can advise you on what to consider when storing the vehicle for longer than three months. ...