TeleService

General information

TeleService supports communication with your service center.

▷ Data on the vehicle's service requirements can be sent directly to the service center. In this way, the service center can plan its work in advance. This shortens the duration of the service appointment.

▷ In the event of a breakdown, data on the vehicle's condition can be sent directly to Roadside Assistance.

▷ The service varies by country.

▷ Connection costs may ensue.

▷ Services may be restricted abroad.

Requirements

▷ BMW Assist is activated.

▷ Wireless reception is available.

▷ The ignition is switched on.

Using TeleService

The TeleServices are typically activated in the vehicle.

Even if TeleService Customer Service is not active, a voice contact to Roadside Assistance is still possible.

To continue using or to deactivate the services, please contact your service partner or the BMW customer hotline.

    See also:

    Message from the Concierge service
    Storing an address 1. Select the desired message. 2. "Options" Open. 3. "Store contact in vehicle" Selecting additional functions Additional functions are available when a mes ...

    Voice phone book
    Depending on how your vehicle is equipped, it may be necessary to create your own voice phone book. The entries must be entered using voice activation and are separate from the memory in the ...

    Calls with multiple parties
    General information You can switch between calls or connect two calls to a single conference call. These functions must be supported by the mobile phone and service provider. Accepting a call whi ...