See also:

Customer Relations
At a glance Contact Customer Relations for information on all aspects of your vehicle. Calling Customer Relations Vehicles not equipped with BMW Assist or TeleService 1. "BMW Assist" ...

For US customers
The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediate ...

Using the door lock
General information Do not lock from the outside Do not lock the vehicle from the outside if there are people in it, as the vehicle cannot be unlocked from inside without special knowledge. ...