Services offered

▷ Emergency Request: when you press the SOS button, a connection to the BMW Assist Response Center is established. The BMW Assist Response Center then speaks with you and takes further steps to help you.

▷ Automatic Collision Notification: under certain conditions, a connection is established to the BMW Assist Response Center after a serious accident. If possible, the BMW Assist Response Center then speaks with you and takes further steps to help you.

▷ Enhanced Roadside Assistance: BMW Roadside Assistance can be contacted if assistance is needed in the event of a breakdown.

If possible, the vehicle and position data are transmitted in the process.

▷ Customer Relations: connection with Customer Relations for information on all aspects of your vehicle.

▷ TeleService: data on your vehicle's service status or required inspections are transmitted to your service center, either automatically before a service due date or when you request a BMW service appointment.

▷ Remote Door Unlock: the BMW Assist Response Center provides assistance if, for example, the remote control is not available and the vehicle needs to be opened.

▷ Stolen Vehicle Recovery: after you report that your vehicle was stolen to the police, the BMW Assist Response Center can determine its position.

▷ In addition to these services, the optional Convenience Plan offers Concierge service and information for route planning, traffic, and weather. A limited number of calls can be made via the BMW Assist Response Center with Critical Calling if, for example, the mobile phone is not available or discharged.

Press the SOS button to contact the BMW Assist Response Center.

    See also:

    Supplementary text messages
    Addition information, such as on the cause of a fault or the required action, can be called up via Check Control. In urgent cases, this information will be shown as soon as the corresponding la ...

    Components of the integrated Owner's Manual
    The integrated Owner's Manual consists of three parts, which offer various levels of information or access possibilities. Quick Reference Guide Located in the Quick Reference is important inform ...

    Initiating an Emergency Request
    1. Press the cover briefly to open it. 2. Press the SOS button until the LED in the button lights up. ▷ The LED lights up: an Emergency Request was initiated. If the situation allows, w ...